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Client Care Assistant
2 months ago
**Job Description**:
**Client Care Assistant**
**Salary: £10.53 per hour**
**Location: Warren** House Veterinary Centre**
**Job Type: Permanent, Part -time**
**Hours: 21 hours per week**
We are looking for a friendly and personable Client Care Assistant to join our team at the Warren House Group in Kent.
If you are a friendly, caring and compassionate person who has excellent communication and administration skills we would like to hear from you.
**Roles and responsibilities**:
- Meeting and greeting clients
- Answering phone calls
- Booking appointments using a diary management system General administrative work
- Stock control
- Cleaning of public and clinical areas
The earliest shift start time is 8am, and the latest finish would be 7.45pm on weekdays. Weekend hours vary and currently we are open on Saturdays only either 8.45am to 12.45pm or 8.45am to 4.45pm, dependant on the branch.
**Experience**
- Administrative Assistants and Receptionists: 1 year (preferred)
- Driving Licence (preferred)
- Proven IT skills
- Good Telephone skills
- veterinary practice is desirable but not essential as full training will be given
- Experience of dealing with public
**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
**About us**
The Warren House Veterinary Surgery first opened in 1982 at the Rochester site. Since starting the business, it has continually grown and is now a group of four small animal practices based in the Medway Towns.
Some of our teams have been with the company since it opened almost 40 years ago, and we have both full and part time associates as we have quite a flexible approach and understand that work needs to fit in around life.
Our Practice strives to deliver a very high standard of care to our clients and their pets and to deliver exceptional customer service.
At Linnaeus, we are committed to supporting all our associates' physical and mental health. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
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