Product Specialist

7 months ago


Chertsey, United Kingdom Clinisys Full time

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Chertsey, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

**Job Summary**:
Deliver implementation or consulting projects to achieve successful on-time schedule completion and client satisfaction. Provide clients with guidance and advice for workflow planning and drive adoption of best practices for greatest customer return on investment. Act as member of the project team, working with the client and CliniSys team members to deliver a product that meets or exceeds client requirements. Responsible for performing contracted onsite and remote services for clients. Product Specialists are normally offered home-based contracts, but travel to customer sites is an essential requirement.

**Responsibilities**:

- Travels to client sites to install CliniSys software products following department procedures and guidelines
- Consult pre and post-sale with key stakeholders as requested to ensure project scope aligns with contracted customer expectations
- Effectively organises and prioritizes project tasks to ensure timely completion of projects assigned
- Conducts implementations demonstrating a thorough knowledge and understanding of department procedures and guidelines
- Provides continuous evaluation of process improvements by monitoring both client and departmental feedback
- Conducts training for the client as part of the overall implementation process;
- Independently resolves project issues or determines when escalation to management is required
- Guides the client in their decision making to achieve maximum efficiency using Sunquest best practice recommendations
- Stays up-to-date on new features, enhancements, versions and products
- Collaborates with and mentors other Product Specialists to expand own and others depth & breadth of CliniSys product knowledge
- Maintain a high level of commitment to superior customer satisfaction through the entire duration of the customer relationship
- Completes other projects as assigned
- Any other duties commensurate with grade

**Education and Experience**:

- Bachelor’s Degree in Healthcare or Information Technology
- 2 years’ experience in a healthcare and/or IT/software environment
- Effective writing and communication skills
- Problem solving and trouble-shooting skills
- Experience with healthcare information systems or CliniSys software products preferred
- Experience working in a consulting or implementation environment preferred
- Demonstrated knowledge of healthcare specialty workflow(s) preferred
- Demonstrated ability to work independently
- Ability to teach and present in a classroom setting
- Attention to detail and strong organisational skills
- Ability to effectively manage multiple priorities
- Ability to effectively communicate with all organisational levels

**Other Requirements**:

- **Full Valid UK Driving License.
- Must be customer focused
- Must possess strong analytical skills
- Must be inherently a team player and collaborator
- Must have strong communications skills, both oral and written
- Must have exceptional interpersonal skills
- Must be able to influence others through knowledge, communication style, ability, and earned confidence
- Must be an active listener
- Should be assertive but know when to push and when to pull back

Significant travel is required to client sites, the position does not always allow for a set daily work schedule, mealtimes, etc. Visual acuity is required for reading technical literature/documentation and interactive computer use. The position may occasionally require lifting or carrying documents and/or heavy equipment to client sites. Substantial time is spent working on a computer.


  • Product Executive

    3 days ago


    Chertsey, United Kingdom CPL Specialist Full time

    **Key responsibilities**: Support the Smartphone & Accessories Product Management team to create, coordinate and deliver our targets in our direct and indirect channel partners - Deeply understand, interpret and champion mobile products, the market, its consumers, channels and competitors - Be a central point of contact across the categories for a holistic...


  • Chertsey, United Kingdom CPL Specialist Full time

    The Role: Technical Product Engineer Contract: Rolling contract **Salary**: £162.88pd/£40 000pa Location: Chertsey, Surrey Start date: ASAP You will be part of the Technical Product team within the UK’s IT & Mobile division. You will be working on products with the latest cutting-edge technology and making sure these are technically ready for the UK...

  • Product Specialist

    7 months ago


    Chertsey, United Kingdom Clinisys Full time

    Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34...

  • Product Specialist

    7 months ago


    Chertsey, United Kingdom Clinisys Full time

    Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34...


  • Chertsey, United Kingdom Hays Specialist Recruitment Limited Full time

    Product Brand Manager **Your new company** My client is an international organisation who specialise in importing and distributing great food from around the world. They are looking for an experienced Product Brand Manager to develop & implement product/brand strategies and ensure the organisation has the right marketing mix to drive profitable...

  • Production Operative

    1 month ago


    Chertsey, United Kingdom CV-Library Full time

    Production Operative Our client is a market-leader in their field of manufacturing with a state-of-the-art facility in Chertsey and they are looking for a hard-working and reliable Production Operatives to join their team. As a Production Operative, you will play a key role in ensuring the efficient and high-quality production of goods while maintaining a...

  • Production Operative

    2 weeks ago


    Chertsey, United Kingdom OPR Resourcing Specialists Full time

    Production Operative Our client is a market-leader in their field of manufacturing with a state-of-the-art facility in Chertsey and they are looking for a hard-working and reliable Production Operatives to join their team. As a Production Operative, you will play a key role in ensuring the efficient and high-quality production of goods while maintaining a...


  • Chertsey, United Kingdom Proactive Global Full time

    Job Summary">We are seeking a skilled Machine Operator to join our team in Chertsey. As a key member of our production team, you will be responsible for operating automatic and semi-automatic machinery, ensuring production areas are clean and safe, and running quality checks on finished products.">About the Role">This is a full-time ongoing assignment with...


  • Chertsey, Surrey, United Kingdom Hanwha Vision Europe Full time

    Job OverviewThe ideal candidate will be responsible for managing the development and implementation of Microsoft Dynamics solutions. This role requires a strong understanding of business operations and the ability to drive growth through innovative product management.Key Responsibilities:Develop and implement Microsoft Dynamics strategies to drive business...


  • Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary Why Join our Team? This opportunity sits in one of the teams closest to our customers. The Customer Experience (CX) team’s role is to examine new ways to engage customers, look for opportunities for the CS team and to ensure customers get the best support we can provide. As a team, we look at bringing in new initiatives that improve the...


  • Chertsey, Surrey, United Kingdom Recruitment Revolution Full time

    Looking to take your career to the next level with a leading company in the industry? At Recruitment Revolution, we offer a unique opportunity for driven professionals like you to join our team as a Commercial Product Assistant.We are proud to be a global leader that values diversity and understands that success is built on the hard work and dedication of...


  • Chertsey, Surrey, United Kingdom Trinity Resource Solutions Full time

    Job DescriptionWe are seeking a highly experienced Senior Systems Safety Engineer to be the focal point for product and system safety assurance.This role requires ensuring that products and systems are safe to use and certifiable to applicable standards. Planning, managing, and delivering all aspects of product and system safety across bids and projects will...


  • Chertsey, Surrey, United Kingdom Recruitment Revolution Careers Full time

    Unlock Your PotentialAs a Health and Nutrition Business Lead, you will have the opportunity to lead a portfolio of suppliers and develop strategic relationships with key stakeholders.About the Role:We are seeking a highly skilled and experienced professional to join our Health & Nutrition team. As a Health and Nutrition Business Lead, you will be responsible...


  • Chertsey, United Kingdom CPL Specialist Full time

    **The Role: Omni Channel Marketing Exec** **Contract: PAYE (rolling contract)** **Salary: £35,000 - £40,000** **Location: Chertsey, Surrey** **Start date: ASAP** This role requires for a multi-skilled Marketing Manager, with strong experience in digital marketing able to thrive in a fast-paced, ever-evolving environment. Someone who’s able to...


  • Chertsey, United Kingdom CPL Specialist Full time

    This role requires for a multi-skilled Marketing Manager, with strong experience in digital marketing able to thrive in a fast-paced, ever-evolving environment. Someone who’s able to harness relationships with our channel partners & develop channel planswhich drive positive commercial results for the IM business, across multiple IM product...


  • Chertsey, Surrey, United Kingdom Trinity Resource Solutions Full time

    Job Title: Senior System Engineer(Safety)**About Us**We are Trinity Resource Solutions, a trusted provider of innovative solutions. Our goal is to deliver high-quality products and systems that meet the highest safety standards. We are currently seeking a highly skilled Senior System Engineer(Safety) to join our team.**Salary:** £60,000 - £80,000 per...


  • Chertsey, United Kingdom Career Outlook Ltd Full time

    **Purchasing Specialist - Supply Chain FMCG**: - Chertsey, Surrey £30k-£37k + bonus + benefits - Monday - Friday. Good Railway networks, parking. (WFH/office) Great Opportunity! Due to continued growth we are looking for a bright, talented individual that would like to progress within the Company. Responsibilities of the Purchasing Specialist (Supply...


  • Chertsey, Surrey, United Kingdom Univar Full time

    Role Description: Business Growth Specialist - Join our team at Univar Solutions as we strive to redefine distribution and become the most valued chemical and ingredient distributor on the planet. As a Business Growth Specialist, you will play a key role in driving business growth by supporting the Product Management team in developing and executing...


  • Chertsey, Surrey, United Kingdom Trinity Resource Solutions Full time

    Join our dynamic team at Trinity Resource Solutions as we seek a highly skilled Senior Systems Assurance Specialist to drive our product and system safety initiatives forward.This role offers an exciting opportunity to work on complex systems and ensure their safety and certifiability. As a senior specialist, you will plan, manage, and deliver all aspects of...

  • Purchasing Specialist

    7 months ago


    Chertsey, United Kingdom Career Outlook Ltd Full time

    Purchasing Procurement Specialist £33,00 pa - £40,000 pa + bonus + benefits - Supply Chain - FMCG - Food Industry Surrey KT16 - Chertsey - Good Railway networks and a short walk from the train station. Carpark on site Monday - Friday. **Hybrid**: - WFM / office 1-2 days. - Permanent Role. **Great Opportunity!** Due to continued growth, we are looking...