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Systems Administrator

4 months ago

Liverpool, United Kingdom Homes for Students Full time

Homes for Students is one of the UK’s leading providers of student accommodation.

**We are looking for Systems Administrator to join our RSA team based in Liverpool, working 40 hours per week, Monday to Friday. **We are looking for a confident, naturally organised and process-driven individual with excellent communication skills to join our rapidly growing team to assist with the development and ongoing running of the business systems used within the company. They will quickly gain in-depth knowledge of the systems and have an understanding of how they support the business.

**Major Duties**:
**Accountabilities/Responsibilities**
- Deal with the day to day management of the systems
- Act as a support function to the wider business by providing technical support when requested
- Support the team and provide system training to system users
- Log issue tickets with system support and follow the issue through to resolution
- Configure and maintain the system set up
- Understand the system capabilities and provide suggestions for improvement

The above outlines the main duties and responsibilities of the position, however, this cannot be comprehensive and other duties may be requested from time to time.

**Skills**
- Must have very strong written English skills
- Intermediate to advanced use of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
- Ability to work with minimum supervision and to tight deadlines
- Ability to work as part of a team
- Excellent organisational skills
- Ability to deal politely, professionally and effectively with people at all levels
- Ability to achieve goals and targets within timescales
- Ability to anticipate and consider needs of others and the business

**Personal Qualities**
- Have the ability to learn a new system quickly
- Analytical and process-driven
- Self-motivated and able to work independently with minimum guidance
- Have confidence in taking the initiative within set parameters
- Have a sense of ownership of processes
- Pride in delivering high standards of work
- Commitment to equal opportunities
- Willing to be flexible and respond to changing circumstances
- Demonstrate a positive ‘can do’ attitude and desire to be proactive

Experience and Qualifications

**Essential**
- Experience in an administrative environment
- Pragmatic problem solver with excellent troubleshooting skills
- Have an eye for detail

**Desirable**
- Experience of working in the student sector
- System administration experience
- Familiar with database structures.

**Now, what’s in it for you**
- Bank holidays + 25 days annual leave
- An extra day off for your birthday
- Just Eat for Business - we love a regular takeaway
- Dedicated employee portal with tons of discounts
- Employee of the Month Scheme with 3 monthly winners
- Pension Scheme
- Cycle to Work Scheme
- Electric Car Scheme
- Office based.

In order for Homes for Students to work effectively, you may be required to assist with other areas of work and therefore, you should be prepared to undertake other duties appropriate to the post, as delegated by your line manager.