Corporate Security/concierge

7 months ago

Colchester, United Kingdom CDX Security Full time

CDX Security is a northwest-based security company providing premium concierge services, facilities management and security solutions to large-scale businesses, distribution centres, and the retail sector throughout the UK.

To ensure all customers are delivered the highest quality of service through efficient management of the service desk and continuous improvement to service delivery

To process all site passes as detailed within the service standards documentation, delivering an effective and efficient speed of service

Maintain accurate records, either manually or via our in-house computer systems/programmes

To follow the correct incident reporting procedures, ensuring the correct documentation and process is followed at all times

To maintain the presentation of the beverage area, ensuring it is constantly monitored, maintained

To order and maintain all stock levels for the beverage area

Interact with customers to gain feedback on the service provided and communicate your findings with the senior management team
- To continue to develop one’s own skills and knowledge within the position, including any required training courses

To maintain excellent client/customer relationships

To attend team briefs, huddles and meetings as required

To attend your performance development review to discuss job standards and agree development activities

To maintain a clean and tidy work area at all times

To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required

To care for all available resources including equipment, materials and supplies as directed

To report any near miss occurrences, accidents or faulty equipment to management

To ensure effective communication with line manager, team, customer and client organisation

To maintain all areas of responsibility to the set service standards and in line with applicable service offer

To raise any service or performance concerns to line manager in a timely manner

To provide support for any additional ad-hoc services provided as required, for example administrative or office support

To carry out any other reasonable tasks and/or instructions

5 YEAR CHECKABLE WORK HISTORY REQUIRED.

FULL ENGLISH DRIVING LICENCE

MUST BE RESIDENT IN THE UK FOR OVER 3 YEARSAND S

SIA FRONT LINE LICENCE Required

SHIFT PATTERN

7am - 3pm and 3pm - 11pm

The hours for this role are based on a shift pattern of 8 hour shifts Nights and Afternoons

**Salary**: £10.67 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Overtime

Ability to commute/relocate:

- Colchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a checkable 5 year work history

**Experience**:

- Security: 1 year (required)

Licence/Certification:

- SIA (required)
- First Aid Certification (required)
- Full English Driving Licence (required)

Work Location: In person

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