Receptionist/administration Assistant

3 weeks ago


Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

An exciting opportunity has arisen within the Renal Unit to work 19 hours a week. We are looking for an enthusiastic and motivated team player with excellent communication & problem solving skills.

You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management. You will be working alongside a number of consultants and various other clinical staff.

Responsibilities of this role cover a wide range of administration and clerical duties including clinic preparation, appointment scheduling, reception duties, arranging patient transport and answering telephone queries. Therefore, a flexible approach to workload is required.

You must be a confident communicator with the ability to liaise with clinicians, clinical staff and patients. Essential qualities include strong organisational and time management skills with the ability to multi-task and work under pressure. Flexibility is essential as you will be required to work in different areas of the department in order to meet the service needs.

Alternate weeks of, thurs 0630-12.30, fri 06.30-12.30 and sat 12.30- 18.30 followed by weds 9.30-15.30, thurs, 12.30-18.30, fri 12.30-18.30.

**Interview date**: 5 April 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

**In return we will offer**:

- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

**Key Facts about our Trust**:

- Our hospitals see more than 4,000 outpatients daily
- We see more Trauma & Orthopaedic outpatients than any other Trust - over 3,300 per week
- An average 860 patients are seen in A&E every day - 6th largest in the country
- Our hospitals admit more than 220 emergency patients daily.
- We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
- We are one of only 5 Trusts nationally with more than 50 operating theatres
- We carry out more than 300 elective procedures each working day


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