![Lantern Debt Recovery Services](https://media.trabajo.org/img/noimg.jpg)
Business Process Administrator
3 months ago
**Business Process Administrator**
- **Salary up to £20,319.00**:
- **Bonus up to 10% of annual salary**:
- **Flexible working (Hybrid office/ home working)**:
- **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**:
- **Long term incentive scheme**:
- **34 days holiday (incl: public holidays) - rising to 36 with service**
**Who are we?**
We’re a market leader in acquiring and managing vulnerable customers, helping them to find an affordable solution and sustainable pathway to clearing their outstanding debts. Having built a solid reputation for being the specialist in our sector, we’ve won some pretty impressive GOLD standard awards over the last several years from Investors in People and Investor in Customers.
**What will you be doing?**
As a Lantern Business Process Administrator, you’ll be responsible for liaising with a range of customers from account holders, debt management firms, original sellers and other debt recovery companies. You’ll be joining our friendly Business Process Team & reporting to the Business Process Team Leader, You will be responsible for:
- Processing daily post, and queries from Customers, DCA’s and DMC portals accordingly.
- Maintaining and updating daily spreadsheets and accounts.
- Investigating and responding to disputes/queries with the seller in a quick and efficient manner.
- Sending customers communication that is effective, accurate and precise.
- Be passionate and care about offering a service to our customers that is second to none.
- Recognise vulnerable customer groups and ensure correct outcome for the customer.
- Comply with all relevant company policies, procedures, regulation, legislation and guidance and client contractual agreements.
- Achieve individual KPI’s and contribute towards achieving team and departmental KPI’s.
- Maintain accurate customer records (including third party and representatives) from written communication.
- Build and maintain strong working relationships with DCA’s, creditors and DMC’s where required.
- To take responsibility for risk and compliance within the remit of your role.
**What you’ll need**
- Previous experience in a similar role.
- Intermediate to strong ability to use Microsoft packages.
- Clear and effective communication skills (written and verbal) as well as good literacy and numeracy skills.
- Have the ability to prioritise workload & the ability to achieve targets.
- Strong planning and organisational skill as well as attention to detail skills.
- Good problem-solving skills.
- Ability to work to tight deadlines to ensure the effective delivery of service & be customer focused.
- The ability to work alongside other business functions to ensure designs are consistent with design & brand guidelines.
- Demonstrating resilience and agility in your approach to work - we're fast paced and sometimes we’ll need to juggle or prioritise.
- Being creative - we love hearing new ideas from our colleagues about how we can do things better.
Our values are rooted in honesty, empathy, and transparency - for our colleagues our customers and our clients. That’s why equality, diversity and inclusion are so important to us; because when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
**Job Types**: Full-time, Permanent
**Salary**: Up to £20,319.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Financial planning services
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Transport links
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
Work authorisation:
- United Kingdom (preferred)
Work Location: Hybrid remote in Pudsey
-
Business Process Administrator
3 months ago
Pudsey, United Kingdom Lantern Debt Recovery Services Full time**Business Process Administrator** - **Salary up to £20,319.00**: - **Bonus up to 10% of annual salary**: - **Flexible working (Hybrid office/ home working)**: - **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**: - **Long term incentive scheme**: - **34 days holiday (incl: public holidays) -...
-
Business Administrator
1 month ago
Pudsey, United Kingdom Mariposa Care Group Full time**Hourly rate**: £11.71p/h **Location**: St Lukes, Pudsey **Shift**: Days (40 hours) **Contract**:Permanent **Company**:Mariposa Care **Postcode**:LS28 5PL **Experience Required**:Administrative experience **Required Qualifications**: Level 3 Business Administration qualification would be beneficial, but not essential Come and join our amazing team! As a...
-
Business Administrator
3 months ago
Pudsey, United Kingdom Mariposa Care Group Full time**Hourly rate**: £11.71 p/h **Location**:St Lukes, Calverley **Shift**: Days **Contract**: Permanent **Company**: Mariposa Care **Postcode**: LS28 5PL **Experience Required**: Administrative experience **Required Qualifications**: Level 3 Business Administration qualification would be beneficial, but not essential Plus, enjoy lots of great employee...
-
Business Administration Apprentice
3 months ago
Pudsey, United Kingdom Ellis Highways Consultancy Full time**Job Overview** We are seeking a Business Administration Apprentice to join our team and gain hands-on experience in a dynamic office environment. This apprenticeship offers the opportunity to develop essential administrative skills while supporting the day-to-day operations of our business. Working from home and the office, this is a great hybrid working...
-
Sales Support Administrator
3 months ago
Pudsey, United Kingdom Post Recruitment Ltd Full timePOST Recruitment are recruiting for a Sales Support Administrator to join a family run business based in Pudsey with a positive ‘can-do’ attitude and the ability to work well and accurately in a busy environment, the Sales Support Administrator will report directly to the Marketing Manager and will need to multi-task across various disciplines and...
-
Warehouse Assistant Administrator
2 months ago
Pudsey, United Kingdom Swift Temps Full timeSWIFT Temps Ltd Commercial Recruitment Division are currently recruiting for an experienced Warehouse Operative/Administrator to work for our client based in Pudsey, on a Permanent basis. Duties include - Inbound and outbound communications to clients - Organising and managing clients accounts - Processing inbound and outbound stock. - Perform various...
-
Service Administrator
3 months ago
Pudsey, United Kingdom Ford & Slater Ltd Full time**SERVICE ADMINISTRATOR** Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a **Service Administrator** in our fantastic DAF Dealership in Leeds. As a Service Administrator, **we can...
-
Customer Services
3 weeks ago
Pudsey, United Kingdom Morgan King Full timeCustomer Services / Sales Administrator - E-commerce Location: Pudsey, Leeds (LS28) Hours: Monday to Friday, 8:30 AM - 4:30 PM (or 9:00 AM - 5:00 PM) Salary: Starting at £25,000 (negotiable depending on experience) + Performance-Related Bonus Are you passionate about sports? Do you have a knack for delivering exceptional customer service and a drive for...
-
Customer Services
1 week ago
Pudsey, United Kingdom Morgan King Full timeCustomer Services / Sales Administrator - E-commerceLocation: Pudsey, Leeds (LS28)Hours: Monday to Friday, 8:30 AM - 4:30 PM (or 9:00 AM - 5:00 PM)Salary: Starting at £25,000 (negotiable depending on experience) + Performance-Related BonusAre you passionate about sports? Do you have a knack for delivering exceptional customer service and a drive for sales?...
-
Service Administrator
2 months ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Administrator in our fantastic DAF Dealership in Leeds.As a Service Administrator, we can offer you:A...
-
Service Administrator
2 weeks ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Administrator in our fantastic DAF Dealership in Leeds.As a Service Administrator, we can offer you:A...
-
Service Administrator
2 months ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Administrator in our fantastic DAF Dealership in Leeds.As a Service Administrator, we can offer you:A...
-
Service Administrator
2 weeks ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy...
-
Service Administrator
2 weeks ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy...
-
Service Administrator
2 weeks ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Administrator in our fantastic DAF Dealership in Leeds click apply for full job details
-
Administrative Assistant
3 months ago
Pudsey, United Kingdom White Lift Services Full time**Administrative Assistant** White Lift Services are currently recruiting for an admin assistant, to join our busy team at our Pudsey office. **The duties of the Admin Assistant role will include**: - Customer service. - Working on key customer accounts. - Scheduling customer orders, purchase orders. - Dealing with incoming calls, general enquiries and...
-
Events and People Administrator
3 months ago
Pudsey, United Kingdom Castle Employment Agency Full timeAre you passionate about supporting colleagues and ensuring smooth administrative processes? Do you thrive in an ever-changing environment where no two days are the same? If so, we have the perfect opportunity for you! We are seeking a dedicated Events and People Administrator to join our clients HR team! As an integral part of our clients HR department,...
-
Service Administrator
2 weeks ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a...
-
Office Administrator
3 months ago
Pudsey, United Kingdom Yaz Designs Full time**About us** Yaz Designs is a small business in Pudsey. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting '''Duties''' As an Office Administrator, you will be responsible for the following duties: - Managing office operations and procedures to ensure...
-
Office Administrator
3 months ago
Pudsey, United Kingdom The Safety Maintenance Company Ltd Full timeThe Safety Maintenance Company is a leading health & safety training provider based in Pudsey known for our customer-focused approach. We provide accredited training tailored to the unique needs of businesses, both small and large. we're more than just colleagues; we're a friendly and collaborative family. Our approach drives our success, and we value each...