Business Process Administrator
1 week ago
**Business Process Administrator**
- **Salary up to £20,020.00**:
- **Bonus up to 10% of annual salary**:
- **Flexible working (Hybrid office/ home working)**:
- **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**:
- **Long term incentive scheme**:
- **31 days holiday (incl: public holidays) - rising to 33 with service**
**Who are we?**
We’re a market leader in acquiring and managing vulnerable customers, helping them to find an affordable solution and sustainable pathway to clearing their outstanding debts. Having built a solid reputation for being the specialist in our sector, we’ve won some pretty impressive GOLD standard awards over the last several years from Investors in People and Investor in Customers.
**What will you be doing?**
You’ll be joining a friendly Business Process team, reporting to the Business Process Team Leader and you’ll be responsible for:
- Processing incoming daily post and queries from customers, DCA’s and DMC portals accordingly.
- Handling balance requests & setting up arrangements of payments on behalf of customers
- Processing proof of debt requests and proxy voting forms.
- Preparing, maintaining and updating daily spreadsheets accurately.
- Investigating and responding to disputes/queries with our sellers in a timely and efficient manner.
- Preparing and sending customer communications that are effective, accurate and precise.
- Recognising vulnerable customer groups and ensuring correct outcomes for the customer.
- Requesting information from third parties as required.
- Complying with all relevant company policies, procedures, regulation, legislation, guidance and client contractual agreements.
- Achieving individual KPI’s and contributing towards achieving team and departmental KPI’s.
- Maintaining accurate customer records (including third party and representatives) from written communication.
- Building and maintaining strong working relationships with 3rd parties where required.
- Building and maintaining strong working relationships across departments within the company.
- Representing the interests of the company in a professional and competent manner.
- Taking responsibility for risk and compliance within the remit of your role.
**What you’ll need**
- Previous experience in a similar role.
- Clear and effective communication skills (written and verbal).
- Good literacy and numeracy skills.
- Ability to work to tight deadlines to ensure the effective delivery of service & be customer focused.MS Office experience, including MS Teams.
- Strong organisational skills.
- Self-motivated and a strong ability to work collaboratively with different teams across the business.
- Excellent levels of attention to detail to ensure your work is accurate and of high quality.
- Demonstrating resilience and agility in your approach to work - we're fast paced and sometimes we’ll need to juggle or prioritise.
- Being creative - we love hearing new ideas from our colleagues about how we can do things better.
Our values are rooted in honesty, empathy, and transparency - for our colleagues our customers and our clients. That’s why equality, diversity and inclusion are so important to us; because when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
**Job Types**: Full-time, Permanent
**Salary**: £20,020.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Wellness programme
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Loyalty bonus
- Yearly bonus
-
Business Process Administrator
6 days ago
Pudsey, United Kingdom Lantern Debt Recovery Services Full time**Business Process Administrator** - **Salary up to £20,319.00**: - **Bonus up to 10% of annual salary**: - **Flexible working (Hybrid office/ home working)**: - **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**: - **Long term incentive scheme**: - **34 days holiday (incl: public holidays) -...
-
Business Process Administrator
2 weeks ago
Pudsey, United Kingdom Lantern Debt Recovery Services Full time**BUSINESS PROCESS ADMINISTRATOR** Due to the continued growth of our business, we’re looking for an experienced Business Process Administrator to join Lantern. **Who are we?** We’re a market leader in purchasing and recovering debt in a very fair and compliant way, and we’ve built a solid reputation for being the specialist in our sector. In turn,...
-
Sales Administration Apprentice
5 days ago
Pudsey, United Kingdom National Business College Limited Full timeACTIONPLAS Established in 1989, ActionPlas are a leading UK based specialist manufacturer. Excelling in the design & manufacture of machined & fabricated components, along with engineering & supply services for over 30 years. The Internal Sales Administration Apprentice will: Be a key part of the company, learning a wide range of engineering skills across...
-
Business Administrator
7 months ago
Pudsey, United Kingdom Mariposa Care Group Full time**Hourly rate**: £11.71 p/h **Location**:St Lukes, Calverley **Shift**: Days **Contract**: Permanent **Company**: Mariposa Care **Postcode**: LS28 5PL **Experience Required**: Administrative experience **Required Qualifications**: Level 3 Business Administration qualification would be beneficial, but not essential Plus, enjoy lots of great employee...
-
Business Administration Apprentice
7 months ago
Pudsey, United Kingdom Ellis Highways Consultancy Full time**Job Overview** We are seeking a Business Administration Apprentice to join our team and gain hands-on experience in a dynamic office environment. This apprenticeship offers the opportunity to develop essential administrative skills while supporting the day-to-day operations of our business. Working from home and the office, this is a great hybrid working...
-
Business Administration Apprentice
7 days ago
Pudsey, United Kingdom Sano Physiotherapy Ltd Full timeJob Title: Apprenticeship Business Administration **Salary**: £10,005 per annum Contract Type: Permanent full time Hours: 40 hours per week Work Location: Pudsey, Leeds An opportunity has arisen for an Administrator to work within our friendly team based at our Head Office in Pudsey, Leeds. The team of administrators provide administrative support to...
-
Customer Service Administrator
1 week ago
Pudsey, United Kingdom Huntress Full timeOur client is an award-winning manufacturing company based in LS28, with an interesting and unique product and they are now looking to add an enthusiastic, dynamic Customer Service Administrator to their busy Customer Service team. You must have previous Customer Service and Administration experience. Customer Service Administrator £24,000-£25,000 Full...
-
Administrator
4 days ago
Pudsey, United Kingdom Headway Recruitment Full timeJoining the Customer Service team, the Customer Service Administrator will work to support the telephone advisors and process all things admin-related! Key responsibilities will include: - Assessing/ analysing both written and photographic data and making decisions on comparability with appropriate policies and procedures - Coherently updating CRM systems...
-
HR Administrator
2 weeks ago
Pudsey, United Kingdom Lantern Debt Recovery Services Full time**HR ADMINISTRATOR** - **salary up to £22,500.00**: - **Bonus up to 10% of annual salary**: - **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**: - **Long term incentive scheme**: - **31 days holiday (incl: public holidays) - rising to 33 with service** **Who are we?** We’re a market leader...
-
HR Administrator
6 days ago
Pudsey, United Kingdom Lantern Debt Recovery Services Full time**HR ADMINISTRATOR** - **salary up to £22,500.00**: - **Bonus up to 10% of annual salary**: - **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**: - **Long term incentive scheme**: - **31 days holiday (incl: public holidays) - rising to 33 with service** **Who are we?** We’re a market leader...
-
Sales Support Administrator
7 months ago
Pudsey, United Kingdom Post Recruitment Ltd Full timePOST Recruitment are recruiting for a Sales Support Administrator to join a family run business based in Pudsey with a positive ‘can-do’ attitude and the ability to work well and accurately in a busy environment, the Sales Support Administrator will report directly to the Marketing Manager and will need to multi-task across various disciplines and...
-
Warehouse Assistant Administrator
7 months ago
Pudsey, United Kingdom Swift Temps Full timeSWIFT Temps Ltd Commercial Recruitment Division are currently recruiting for an experienced Warehouse Operative/Administrator to work for our client based in Pudsey, on a Permanent basis. Duties include - Inbound and outbound communications to clients - Organising and managing clients accounts - Processing inbound and outbound stock. - Perform various...
-
Service Administrator
7 months ago
Pudsey, United Kingdom Ford & Slater Ltd Full time**SERVICE ADMINISTRATOR** Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a **Service Administrator** in our fantastic DAF Dealership in Leeds. As a Service Administrator, **we can...
-
Administrator
4 days ago
Pudsey, United Kingdom Baker Harding Limited Full timeOur client, based in Pudsey, is seeking an Administrator to join their small, busy team. This role will be full time and the hours are 9 - 5 Monday to Friday (some overtime during busy times). You will be a good communicator and experienced in dealing with various parties You will also be capable of working within a small team, managing a busy...
-
Service Administrator
6 months ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Administrator in our fantastic DAF Dealership in Leeds.As a Service Administrator, we can offer you:A...
-
Service Administrator
1 week ago
Pudsey, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADMINISTRATOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Administrator in our fantastic DAF Dealership in Leeds. As a Service Administrator, we can offer you: ...
-
Graduate Process Engineer
6 days ago
Pudsey, United Kingdom ASC Connections Ltd Full time**Graduate Process Engineer duties include -** - Analyse current processes using CI/lean tools, to improve overall performance. - Ensure that the required quality, time frames, and costings are adhered to. - Identify the reasons behind scrap and drive corrective/preventative actions. - Work closely with manufacturing teams to identify areas of improvement. -...
-
Recruitment Administrator
1 week ago
Pudsey, United Kingdom Ethicare Full timeRecruitment Administrator - Ethicare, Pudsey Leeds Full time Monday - Friday 8.30 -5pm - £10.50 - £11.00 per hour On-going long term temporary contact available with an immediate start! Temp to perm available after 12 weeks! Ethicare supply Home Care Workers in the community and are looking to recruit an experienced Recruitment Administrator. The job...
-
Administrative Assistant
7 months ago
Pudsey, United Kingdom White Lift Services Full time**Administrative Assistant** White Lift Services are currently recruiting for an admin assistant, to join our busy team at our Pudsey office. **The duties of the Admin Assistant role will include**: - Customer service. - Working on key customer accounts. - Scheduling customer orders, purchase orders. - Dealing with incoming calls, general enquiries and...
-
Events and People Administrator
7 months ago
Pudsey, United Kingdom Castle Employment Agency Full timeAre you passionate about supporting colleagues and ensuring smooth administrative processes? Do you thrive in an ever-changing environment where no two days are the same? If so, we have the perfect opportunity for you! We are seeking a dedicated Events and People Administrator to join our clients HR team! As an integral part of our clients HR department,...