Customer Service Assistant
6 days ago
We are looking for an additional Customer Service Advisor in our Repair Management team based in Egham, Surrey, **Once fully trained, you will be able to work from home on a rota-basis**.
**4th Dimension Innovation Group** is a fast-growing organisation that works in the specialist motorcycle market.
We provide innovative solutions for manufacturers, insurers and brokers in motorcycle insurance, claims management, network management, engineering services and retail operations.
Our customers are the heart of our business and we pride ourselves on our expertise. Working in a values-led culture, we aim to exceed expectations in everything we do whilst adopting innovative ways of working to ensure we remain agile.
Established nearly 20 years ago, we are now one of the fastest growing privately owned companies in the UK, so this is an ideal opportunity to make a difference in a dynamic environment and be part of the team in what is already a success story
As we continue to evolve, our ambition for further growth requires our proactive and friendly Repair Management Customer Service Team to help meet and support these exciting challenges, so we need to expand our team.
**About the role**
- Keep customers and clients up to date on behalf of the motorcycle repair production operation.
- Handle customer, client, third party and Engineers’ queries and seek or ask for the appropriate information to progress the insurance claim.
- Liaise with key internal stakeholders in the repair process.
**About you**
- Ideally, proven, relevant experience within a customer service role, as well being able to as demonstrate a high level of process accuracy and information gathering ability. **We will train you on our systems and our services.**:
- Passionate about delivering an outstanding level of customer service for both internal and external customers.
- Able to prioritise, ensure deadlines are met through effective time management and make good decisions under pressure.
- Great eye for detail with some IT skills - Word and IT systems experience.
- Possess strong communication skills, empathetic, flexible in approach and adaptable to changing situations; adept at working collaboratively within the team and a diverse audience.
We invest in our employees and embrace a culture of inclusivity as well as promoting a positive, supportive culture and working environment. Our offices in Egham provide a great place to work with good people and an exciting, engaging, industry leading brand.
As we are regulated by and compliant with the Financial Conduct Authority (FCA) standards, any offer of employment will be conditional upon a satisfactory DBS check being undertaken.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- For information: Our office is a 35 minute walk from Egham train station therefore we advise that you would ideally need a car, motorcycle or bicycle to travel to our site.
- Do you live within a 45 minute commute to the office?
**Experience**:
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote
Reference ID: RMT
-
Customer Service Assistant
6 days ago
Egham, United Kingdom Red Personnel Full time**Customer Service Assistant ORGANISATION - STUDENT ACCOMODATION PROVIDER LOCATION - Egham HOURLY RATE - £10.00 LENGTH OFASSIGNMENT - **3 weeks**in the first instance HOURS - **9:30am - 2:30pm** Monday to Friday. - Providing general customer service and administrative support to the team and residents - Answering phones - Assisting students with enquiries -...
-
Customer Service Assistant
3 days ago
Egham, United Kingdom RJ Talent Connect Limited Full timeTired of the same old routine? Want something more dynamic? Whether you have little or no experience, our very fast-growing client in Slough is a powerhouse in Customer Service. They believe that people are the secret sauce to their success. If youre passionate about learning and thrive in a team environment, this customer service opportunity is tailor-made...
-
Retail Assistant
1 month ago
Egham, Surrey, United Kingdom Card Factory Full timeCelebrate life's special moments with us! As a Seasonal Sales Assistant at Card Factory, you'll play a key role in helping our customers find the perfect gift or card. This is a great opportunity to gain valuable retail experience and develop your customer service skills.Key ResponsibilitiesProviding exceptional customer service, responding to customer...
-
Customer Service Assistant
5 days ago
Egham, United Kingdom RJ Talent Connect Limited Full timeTired of the same old routine? Want something more dynamic? Whether you have little or no experience, our very fast-growing client in Slough is a powerhouse in Customer Service. They believe that people are the secret sauce to their success. If youre passionate about learning and thrive in a team environment, this customer service opportunity is tailor-made...
-
Customer Service Assistant
5 days ago
Egham, TW20, Egham, United Kingdom RJ Talent Connect Limited Full timeTired of the same old routine? Want something more dynamic? Whether you have little or no experience, our very fast-growing client in Slough is a powerhouse in Customer Service. They believe that people are the secret sauce to their success. If youre passionate about learning and thrive in a team environment, this customer service opportunity is tailor-made...
-
Customer Service Agent
3 days ago
Egham, United Kingdom 4th Dimension Innovation Full timeWe are expanding and recruiting for additional Customer Service Agents to work in our busy Claims Handling department to take inbound calls from our customers based in Egham, Surrey. 4th Dimension Innovation Limited are Motorcycle specialists providing an unparalleled range of insurance and assistance services to insurers and brokers. This role does not...
-
Customer Service Representative
3 days ago
Egham, Surrey, United Kingdom RJ Talent Connect Limited Full timeRJ Talent Connect Limited is seeking a highly motivated and enthusiastic Customer Service Assistant to join their dynamic team. This role offers excellent opportunities for career progression, with the potential to climb the ladder in customer service.As a Customer Service Assistant, you will be responsible for providing exceptional support to customers,...
-
Customer Service Ambassador
2 weeks ago
Egham, Surrey, United Kingdom Compass UK & Ireland Careers Full timeAbout UsCompass UK & Ireland Careers is a leading provider of catering and hospitality services. We are passionate about delivering exceptional customer experiences in fast-paced environments.Job SummaryWe are seeking an enthusiastic and dedicated individual to join our team as a Customer Service Assistant. As a key member of our team, you will contribute to...
-
Customer Service Representative
7 months ago
Egham, United Kingdom Bike Assist Legal Full time**Customer Service Representative** **Role Purpose**: Join our team as a Customer Service Representative with the key purpose of managing and supporting the customer journey process, from inception through to Litigation. Your role is pivotal in maximizing customer satisfaction and enhancing the overall recovery performance of the department, contributing...
-
Customer Service Administrator
4 days ago
Egham, United Kingdom Ritz Recruitment Ltd Full timeFantastic temporary opportunity has arisen for this Student Accommodation based in Egham, Surrey for a proactive and enthusiastic Customer Service Administrator to provide front desk and clerical support. Duties will include: - Manage all student related queries - Sort deliveries - Manage rent collection - Provide Reception / Customer service assistance -...
-
Customer Service
4 days ago
Egham, United Kingdom Cantello Tayler Recruitment Full timeCustomer Service Agent Cantello Tayler Recruitment are currently recruiting for a Customer Service Agent to join our client based in Egham. The successful Customer Service Agent will be responsible for: - Being point of contact to meet communication needs of key international customers - Managing and taking ownership of cases throughout their lifecycle and...
-
Receptionist / Customer Service Assistant
6 days ago
Egham, United Kingdom Ritz Recruitment Ltd Full timeCustomer Service/Receptionist - Egham £11.00ph - 2 days - immediate start If you have customer facing experience, please continue reading! The job: - Dealing with residential queries in the appropriate manner. - Booking viewings. - Providing reception and admin support where needed. - Attending event evenings. - Providing marketing ideas to engage with...
-
Customer Service Representative
7 months ago
Egham, United Kingdom William Hill Full time**Location** 136/136A, Thorpe Lea Road, Egham, England, TW20 8BL **Contract type** Full-Time and Part-Time **Salary** £10.50 rising to £10.90 after passing probation (+ London Weighting Allowance) **Hours** 25 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops...
-
Customer Service Advisor
4 days ago
Egham, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Advisor job, Egham (hybrid working) - £24k **Your new company** An award winning insurance business based in Egham are looking to hire Customer Service Professionals for their high growth organisation. Featured in the Sunday Times Fast-track 100, you will be joining a dynamic team and receive exceptional in house training. **Your new...
-
Customer Service Advisor
2 days ago
Egham, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Advisor job, working in the insurance sector - £24k **Your new company** An award winning insurance business based in Egham are looking to hire Customer Service Professionals for their high growth organisation. Featured in the Sunday Times Fast-track 100, you will be joining a dynamic team and receive exceptional in house training. **Your...
-
Customer Service Executive
6 days ago
Egham, United Kingdom 4th Dimension Innovation Full time**We are recruiting more Customer Service Executives based in our Egham office on a hybrd basis!** **4th Dimension Innovation Group** is a fast-growing organisation that works in the specialist motorcycle market. We provide innovative solutions for manufacturers, insurers and brokers in motorcycle insurance, claims management, network management,...
-
Customer Service Agent
7 months ago
Egham, United Kingdom Auxillis Full time**Salary**: £28,144 pa + bonus up to £1,407 pa OTE **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to...
-
Sales and Customer Operations Assistant
7 months ago
Egham, United Kingdom Intersoft Systems & Programming Limited Full time**Sales & Customer Operations Assistant** **Job title**: Sales & Customer Operations Assistant **Location**: Egham, Surrey, UK **Salary**: £25,000 - £30,000 per annum (DOE) **Working hours**: 35 hours a week, flexible between 8:00 am to 6:00 pm **Reporting to: Head of Customer Operations** Intersoft is an award-winning delivery management software...
-
Customer Service Agent
7 months ago
Egham, United Kingdom Northgate Vehicle Hire Full time**Salary**: £27,102 pa + bonus up to £1,850 pa **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to...
-
Customer Service Executive
6 days ago
Egham, United Kingdom 4th Dimension Innovation Full time**We are recruiting more Customer Service Executives based in our Egham office on a hybrd basis!** **4th Dimension Innovation Group** is a fast-growing organisation that works in the specialist motorcycle market. We provide innovative solutions for manufacturers, insurers and brokers in motorcycle insurance, claims management, network management,...