Customer Service Assistant
4 weeks ago
Supportive managers, parking on site, no weekends
- personal development, inclusive working environment
**About Our Client**:
This is a highly respected, mid-size company in Didcot with a global reach and a commitment to innovation.
Key responsibilities of a Customer Service Assistant:
- Customer service and administration
- Provide exceptional customer service, ensuring all enquiries are resolved promptly.
- Liaise with internal departments to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Performing duties in other departments to meet critical company objectives, if required.
- Handle complaints, provide appropriate solutions and alternatives within the time limits.
- Follow communication procedures, guidelines and policies.
- Working to company values at all times
- Contribute to team effort by accomplishing related results as needed.
**The Successful Applicant**:
A successful Customer Service Assistant should have:
- A strong passion for customer service.
- Excellent communication skills.
- The ability to work well within a team.
- Strong problem-solving skills.
- The ability to handle stressful situations with professionalism.
**What's on Offer**:
- A competitive salary with a range of £20,700 - £24.000 per annum.
- A supportive and collaborative work environment.
- The opportunity to make a real difference within the companies industry.
- Being part of a highly skilled and respected team.
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