Assistant Hospitality Supervisor X2

4 weeks ago


Bath, United Kingdom University of Bath Full time

Assistant Hospitality Supervisor x2

Job title Assistant Hospitality Supervisor x2

Department Hospitality Operations

Salary Starting from £20,400, rising to £21,197 Appointments at Grade 3 will receive an additional supplement to ensure a minimum hourly pay equivalent to £11.17 per hour

Grade Grade 3

Placed on Tuesday 28 February 2023

Closing date Tuesday 21 March 2023

Interview date To be confirmed

Reference FM10401

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We are looking for two Assistant Hospitality Supervisors to join our busy Hospitality Department

**About the role**:
The role involves supervising team members, working as part of a team to ensure that the customer experience is optimised.

**In this role you will**:

- Support the supervisors and manager on a day to day basis
- Work as part of the team to deliver exceptional customer service whilst maintaining the high operational standards
- Ensure the opening and closing procedures for services under your supervision are followed correctly

**About you**:

- Able to motivate the team
- Excellent standards of customer service in a customer focused environment
- Confident in providing team members with operational training
- Knowledge of relevant health and safety regulations, licencing laws
- Able to work well as part of a team
- Able to remain calm under pressure during busy periods

Hands-on supervisory experience is not essential - we're more interested in your personality There are opportunities to develop in the role and seek promotion.

Training and uniforms are provided.

Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).

**About us**:
We offer a generous package of pay, benefits and services including:

- 23 days annual leave per year, eight banks holidays and five extra discretionary days
- A 36.5 hour week and no split shifts
- We close over the Christmas break but you’re still paid for this time off
- Great staff social events
- The chance to develop, with many training courses and job shadowing opportunities
- Tax and national insurance savings through salary exchange schemes on nursery care and childcare vouchers

**What we can offer you**:
We are an equal opportunities employer and have an excellent international reputation with staff from over 60 different nations. We have made a positive commitment towards gender equality and intersectionality receiving a Silver



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