Customer Service Gateline Station Assistant
1 month ago
Pay rate: £10.90 per hour with an increase after 12 weeks.
Shifts: Various - x2 assistance until mid-November? You would be on 5-days per week, alternating early / late turns on a weekly basis. Times usually look like 0615-1345 and 1300 - 2000
As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Bath Spa station. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care
You will be involved in....
- Manning the station gatelines
- Supporting customers needing assistance
- Ensuring the safety of the station environment
- Providing a friendly and personable service
What are we looking for?
We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.
You will need to:
- Have a professional, but fun approach to your work.
- Be passionate about providing amazing customer service.
- Love working as part of a team, but able to work independently too.
- Have first class interpersonal skills.
- Love the buzz of a busy environment, be able to keep your cool under pressure.
- Be safety conscious - able to spot and anticipate risk.
**INDKU17**
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Vicki Girling
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