Control Room Operator Nights
2 weeks ago
Elite Recovery Midlands Ltd is a Droitwich based recovery company that also offers commercial truck and trailer repairs.
Due to continued growth we are offering a position in the Control Team on nights. The role consists of:
- Handling inbound and outbound calls to a variety of customers and understanding each customer’s needs and wants
- Assist in decision making and deployment of jobs
- Operate vehicle tracking software
- Updating customers and dealing with enquiries
Key Skills
- Previous experience in a similar role or office environment would be preferred but not essential
- Excellent communication skills
- Professional phone manner
- Punctual.
- Good geographical knowledge of the areas we cover
shift pattern of 12 hour shifts, 4 on 4 off
**Job Type**: Permanent
Pay: From £23,500.00 per year
Schedule:
- Night shift
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: Night Controller
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