Senior Local Taxation Officer

2 weeks ago

Newbury, United Kingdom West Berkshire Council Full time

Vacancy Summary
- Employer:

- West Berkshire Council
- Salary:

- From £25,878 to £32,020 per annum (Grade G)
- Location:

- Council Offices, Market Street, Newbury
- Contract:

- Contract
- Working Pattern:

- Full Time
- Hours:

- 37 hours per week.
- DBS Check:

- No
- Closing Date:

- 22/02/2023 at 23:59
- Reference:

- V5086

Vacancy Description

We are looking for a Senior Local Taxation Officer to assist in the collection and recovery of Council Tax, Business Rates and Business Improvement District Levy

***The duties will relate to all aspects of the management of customer accounts. You will be required to deal with enquiries by correspondence, on the telephone and face to face, both on Council premises and at other locations.

You will also be required to supervise a small team of Local Taxation Officers, supporting them with day to day work management and answering queries on more complex Local Taxation issues.

You will be required to deal with customers in challenging circumstances and therefore good customer service skills are essential.

You must be a team player with a flexible approach, possess good keyboard skills, and be methodical, numerate, and accurate.

Experience of using the Northgate Revenues systems is essential for this role.

This is a fixed term opportunity for 12 months

West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 27 days per annum rising to a maximum of 32 days.

Please contact Jane Knight on 01635 519146 for an informal chat about this role.

**Equal Opportunities**

How to apply

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

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