Food and Beverage Assistant

6 months ago


Berkhamsted, United Kingdom Ashridge House Full time

**Job Title**:Food and Beverage Assistant
**Location**:Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS
**Reports to**:Food & Beverage Director
**Shifts**:Full-time hours including evenings and weekends

**The Opportunity**:
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you at Ashridge House. As a Food and Beverage Assistant, you will play a crucial role in providing top-notch service at weddings, corporate conferences, and various other events, ensuring our guests receive the highest standard of hospitality.

We are looking for an enthusiastic individual eager to grow and develop their skills within our team. This permanent, full-time position offers a chance to expand your knowledge, discover your strengths, and work on areas needing improvement with our support. Please note that applicants must be 18 or over due to the handling of alcohol.

**Key Responsibilities**:

- Engage warmly with guests, providing exceptional service.
- Serve food and drinks to guests with efficiency and a smile.
- Demonstrate a thorough knowledge of food and drink menus.
- Build positive relationships with guests, enhancing their experience.
- Set up dining spaces for various services, including weddings and afternoon teas.
- Clear dining spaces promptly and efficiently after service.
- Strong sense of customer service and guest satisfaction.
- Highly enthusiastic, motivated, and proactive.
- Excellent communication skills and a team player.
- Thrives in a fast-paced environment.
- Committed to delivering a high-quality guest experience.
- Previous experience as a waiter is a plus but not essential.
- Maintains a strong personal presentation.
- You must hold a full UK driving licence with your own vehicle to commute as we do not have public transport links.

**Employee Benefits/Perks**:

- 20 days of paid holiday per year plus bank holidays.
- Continuous career development opportunities.
- Complimentary staff meals while on duty.
- Free access to onsite gym and pool facilities.
- Access to the company pension and healthcare schemes.
- Free on-site parking.

**About Ashridge**

Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.

When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience, and everything else that makes you unique.

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Private medical insurance
- Referral programme

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift

Ability to commute/relocate:

- Berkhamsted, HP4 1NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you commit to flexible shifts across days, evenings and weekends?

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)

Work Location: In person

Reference ID: F&B Assistant



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