Hospitality Assistant
7 months ago
**Castle Retirement Village based in Berkhamsted** is on the lookout for a Hospitality Assistant to work on a 18 hour week contract, covering week day and weekend shifts.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times and, at times, assist in the kitchen.
We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents, working within an engaged team and great environment.
**Responsibilities**:
- Greet residents warmly as they arrive at the dining area
- Assist residents with seating and provide menus
- Take food and beverage orders accurately and efficiently
- Serve meals and beverages in a timely manner
- Ensure that residents' dietary preferences and restrictions are accommodated
- Provide friendly and attentive service to residents throughout their meal
- Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
- Handle residents' concerns or special requests with professionalism and courtesy
- Maintain cleanliness and organisation in the dining area
**Requirements**:
**Requirements**:
- Previous experience in a hospitality setting or in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Kind and respectful attitude
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