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Lettings Administrator

6 months ago

Guildford, United Kingdom Spicerhaart Full time

Overview:
Join haart Estate Agents as a Lettings Administrator in Guildford. By joining the UK’s largest independent property group, you will enjoy a career where customer service is at the core of everything you do, and where you can build long-lasting relationships with landlords and tenants to support the continued growth and development of our business, and your career.

**The benefits of being a Lettings Administrator at haart Estate Agents in Guildford**
- £30,125 to £39,625 OTE (£22k-£31.5k basic + £8,125 commission)
- Company car
- 30 days paid holiday entitlement
- Fixed working hours (08:30-18:00 (Monday to Friday), 09:00-17:00 (one in every four Saturday’s, with either Tuesday, Wednesday or Thursday back as a day in lieu))

**Your additional benefits for being a Lettings Administrator at haart Estate Agents in Guildford**
- Career progression opportunities
- Company smart phone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification
- Employee Assistance Programme
- Eye care
- Employee Referrals
- Company Pension Scheme

**What you'll be doing as a Lettings Administrator at haart Estate Agents in Guildford**
- Booking and conducting property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check in and check out procedures, inc. full inventory reports

**The skills and abilities you will need to be a Lettings Administrator at haart Estate Agents in Guildford**
- A Full UK Driving Licence for a manual vehicle
- Previous experience in a Property Manager/Lettings Administrator role, or customer-facing and/or administrative roles if no prior property management history
- Ability to meet deadlines
- Outstanding customer service
- Can work independently
- Good telephone manner
- IT skills
- Attention to detail

**The Finer Details**
To be eligible to proceed in our recruitment process, you will need:

- Full UK Driving Licence for a manual car
- Legal entitlement to live and work in the UK _(in accordance with the Immigration Asylum and Nationality Act 2006) _
- We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate

We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check

Whilst advertised with a Lettings Administrator job title, our company title for this role is Property Manager.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.

**Armed Forces Covenant**:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.

**To All Recruitment Agencies**: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.