Temporary Customer Support Advisor

2 weeks ago


Nottingham, United Kingdom Elizabeth Michael Associates Full time

**TEMPORARY CUSTOMER SERVICE EXECUTIVE**

**WORKING HOURS: 9:00AM - 2:30PM**

**NG15 NOTTINGHAM**

**STARTING ASAP**

**£11.44 PER HOUR**

**Responsibilities**:
**Deliver Exceptional Customer Service**:

- Provide a warm, friendly, and welcoming experience to all customers. Uphold a culture of service excellence in all interactions with customers.

**Administrative Support**:

- Assist with various general administrative tasks as needed.

**Customer Communication**:

- Address and resolve customer complaints and queries via chat messages.

**First Impression**:

- Create a positive and lasting first impression with every customer.

**Effective Customer Interaction**:

- Listen attentively and use effective questioning techniques to meet customer needs.

**Product Knowledge**:

- Stay informed about current offers, promotions, and product availability to assist customers effectively.

**Complaint Handling**:

- Ensure swift and efficient resolution of incoming complaints, follow-ups, and inquiries.
- Direct issues to the appropriate department or personnel as needed.

**Required Skills**:

- Attention to Detail
- Excellent Administration
- Communication Proficiency
- Friendly Phone Etiquette
- Active Listening
- Flexibility
- Team Player
- Supportive and cooperative attitude towards colleagues

**Job Types**: Full-time, Temporary contract

Pay: £11.44 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: hcbnr



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