Business/insurance Support Administrator
2 weeks ago
**Business/Insurance Support Administrator**
**Salary: £22k - £25k + benefit package**
**Location: Hove**
**Hours: Mon-Fri 9am - 5pm**
Do you want to work for a highly professional organisation that offers great training, further study for CII and a friendly working environment? If so, I have an outstanding role within their business solutions team based in their offices in Hove.
You will already have an administrative background ideally within an insurance, sales, or financial services background.
**Responsibilities**:
- Providing full administrative support to all members of the business support team.
- Provide written reports and MI that the team require on a weekly, monthly, and annual basis.
- Chasing documentation from suppliers and partners to ensure that customers’ needs are met.
- Handling incoming calls, taking messages, and answering queries as appropriate.
- Dealing with complaints, following the right procedures to ensure the right outcome for both clients and partners.
- Liaise with Account Managers to provide financial reports, commission spreadsheets and VAT recovery.
- Work with the marketing department on campaigns and marketing materials.
- Attend regular meetings and provide minutes for the business solutions team.
- Ensure that the CRM system is accurately updated to ensure FCA regulations are adhered to.
- Ensure all statutory and company legislation is followed.
- Proven administrative and customer service background with the ability to manage business relationships.
- Knowledge of financial services or insurance would be bonus but not a necessity.
- Highly organised with great attention to detail.
- Great communication skills both written and verbal.
- Good level of numeracy.
- Great IT skills inclusive of Excel.
- Ability to work well under pressure and meet strict deadlines.
This is a great opportunity to join a progressive organisation that offers a professional and friendly working environment. To be considered for this role you will need to submit your CV ASAP.
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