Customer Experience Assistant

4 weeks ago


Leeds, United Kingdom Luminate Education Group Full time

**Part-Time contract: 18.5 hours**

**WHAT WE DO**

We are a friendly, enthusiastic team with a passion for working with a diverse group of people, to deliver an outstanding customer experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations. Our perfect day is to see all our students start their college day with a smile and to have a fun whilst they learn We are a part of a 50 plus strong Student Recruitment and Customer Experience Department located in central Leeds with easy access to the train and bus station. Our customer experience teams are located at various campus sites across Leeds and are part of Luminate Education Group. You will be part of a constantly growing team of customer experience assistants working on a busy reception, no one day is the same, you will deal a variety of enquiries including giving information and guidance to potential and current students to guide them to their chosen course and career path.

**WHAT YOU WILL DO**
- Greet everyone with a smile, be friendly and enthusiastic to all students, visitors, and stake holders.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Take an active part in all college student recruitment related events such as open days and curriculum specific activities.
- Promote course specific curriculum programs and activities.
- Work to flexible and diverse workflows and shift patterns in line with business needs including the occasional Saturday.

**YOUR PROFILE**
- Relevant Customer Service qualification/training/experience.
- Experience of working in a customer focused role/environment.
- Knowledge of data protection and confidentiality requirements.
- Good communication skills.
- Good attention to detail and accuracy.
- Problem Solving skills.
- Literacy and Numeracy at Level 2 or above.

**WANT TO FIND OUT MORE?**

For more information about the role please contact:
**Max Noble



  • Leeds, United Kingdom Page Personnel Full time

    New Customer Experience Assistant position in Leeds City Centre - Enhanced DBS required for this role which is offering an immediate start **About Our Client**: Page Personnel are currently working with a well known organisation who are based in Leeds City Centre who have an exciting opportunity for a Customer Experience Assistant to join their team on a...


  • Leeds, United Kingdom Page Personnel - UK Full time

    New Customer Experience Assistant position in Leeds City Centre - Enhanced DBS required for this role which is offering an immediate start **About Our Client**: Page Personnel are currently working with a well known organisation who are based in Leeds City Centre who have an exciting opportunity for a Customer Experience Assistant to join their team on a...


  • Leeds, United Kingdom Page Personnel Sales Full time

    About Our Client Page Personnel have just registered a new exciting Permanent Customer Experience Position in Leeds to work for a reputable business within the automotive sector! This would be an exciting opportunity for someone who is looking to join a business that put customer service at the forefront of everything they do and have five star customer...


  • Leeds, United Kingdom Page Personnel Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based role?Would you like to join a company that will provide full training and a clear progression plan?Do you want to be part of a business that invest and care about you?Then this could be the role for you!I have just registered a new exciting...


  • Leeds, United Kingdom Page Personnel Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based role?Would you like to join a company that will provide full training and a clear progression plan?Do you want to be part of a business that invest and care about you?Then this could be the role for you!I have just registered a new exciting...


  • Leeds, United Kingdom Leeds Conservatoire Full time

    Registry Location:  3 Quarry Hill, Leeds, LS2 7PD Salary:  £13,890 per annum Part Time Permanent Closing Date:  Sunday 19 May 2024 Reference:  LUM3821180 To apply for this role or to find out more please to the link below: Customer Experience Assistant (Part-Time) (Leeds Conservatoire) | 19 May, 2024 | Jobs and careers with Luminate...

  • Customer Experience

    1 week ago


    Leeds, United Kingdom Jet2 Full time

    As a Customer Experience & Insights Apprentice, you'll be an integral part of our insights team, assisting in the design, set-up, collection, analysis, and interpretation of data to uncover valuable insights about our customers. Under the guidance of the Customer Experience Insights Manager and other team members, you'll learn how to conduct research...

  • Customer Assistant

    4 weeks ago


    Leeds, United Kingdom Channel Centre Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. Your main goal will be to ensure customer satisfaction and enhance the overall customer experience. **Responsibilities**: - Communicate with customers in a friendly and professional...

  • Customer Experience

    1 week ago


    Leeds, United Kingdom Jet2.com Full time

    As a Customer Experience & Insights Apprentice, you'll be an integral part of our insights team, assisting in the design, set-up, collection, analysis, and interpretation of data to uncover valuable insights about our customers. Under the guidance of the Customer Experience Insights Manager and other team members, you'll learn how to conduct research...

  • Customer Assistant

    1 month ago


    Leeds, United Kingdom ACIA CONSULTING LTD Full time

    As a Customer Assistant, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Responsibilities**: - Assist customers...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Experience Advisor Position! - Working for a reputable business in central Leeds! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Experience Position to work for a reputable business in central Leeds to join the business due to growth and expansion. This would be an excellent...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Experience Advisor Position in Leeds to work for a reputable business within the Automotive Sector!This would be an excellent opportunity for someone that is looking to join a business that are experts in their field and are known for putting customers at the forefront of everything they...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Experience Advisor Position in Leeds to work for a reputable business within the Automotive Sector! This would be an excellent opportunity for someone that is looking to join a business that are experts in their field and are known for putting customers at the forefront of everything they...


  • Leeds, United Kingdom Whatsoninleeds Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based role? Would you like to join a company that will provide full training and a clear progression plan? Do you want to be part of a business that invest and care about you? Then this could be the role for you! I have just registered a new...

  • Customer Assistant

    1 month ago


    Leeds, United Kingdom ALPHAATOMIC LTD Full time

    **Customer Assistant** **Responsibilities**: - Providing excellent customer service by assisting customers with their inquiries and purchases - Demonstrating strong communication skills to interact with customers and team members - Utilizing time management effectively to handle multiple tasks efficiently - Up selling products or services to enhance...

  • Customer Assistant

    1 month ago


    Leeds, United Kingdom AACQUISITIONS LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and assisting customers with their inquiries and needs. **Duties**: - Greet customers in a friendly and professional manner - Assist customers with product selection and provide recommendations - Resolve customer...

  • Customer Assistant

    7 days ago


    Leeds, United Kingdom CSP U.K. LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction. You will assist customers with their inquiries, provide product information, and help them make purchasing decisions. This is an excellent opportunity for individuals who...

  • Customer Assistant

    1 month ago


    Leeds, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Assistant, you will be the first point of contact for our valued customers, providing outstanding service and support. **Responsibilities**: - Assist customers with inquiries, providing excellent customer service - Utilise phone etiquette to answer customer calls and address their needs - Sell products and services to customers, meeting sales...


  • Leeds, United Kingdom Channel Partners Limited Full time

    We are currently seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a vital role in providing excellent customer service and support to our clients. This is a great opportunity for individuals who are passionate about delivering exceptional customer experiences and have strong communication skills. **Responsibilities**: -...

  • Customer Assistant

    6 days ago


    Leeds, United Kingdom M&S Full time

    **All the details** Temporary customer assistant vacancy at Leeds Briggate Store 20 hours per week Working Pattern: week 1 Wed 16:15-20:15,Th 11:15-20:15,Sat 10:15-19:15 week2 Sun 8:15-17:15,Mon 16:15-20:15,Th 11:15-20:15 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...