Family Liaison and Training Officer
2 weeks ago
**Position: Family Liaison and Training Officer**
Lifelong Ability North East (LANE) is seeking an energetic and highly motivated individual to serve as our Family Liaison and Training Officer.
**Core Duties & Responsibilities**:
- Serve as the primary point of contact for families/carers and social care
- Participate in the hiring process and training for all new employees, including interviews
- Responsible for maintaining confidentiality of client information.
- Maintain records of all client interaction where further action is needed
- Perform other duties as assigned by management
- To lead on all aspects of training and service development activities including planning and delivery of in-service training to colleagues and families
- Where necessary, source external training provision and arrange for delivery to colleagues and families
- To act as lead in liaising with family, friends and social/health care professionals of clients to ensure a joined up, effective and individual approach to service provision
**Requirements**:
- Learning to Level 5 qualification or higher
- Appropriate qualification in Literacy and Numeracy Grade C/5 or above
- Be able to undertake any in-service training and deliver to staff team
- Willingness to complete Train the Trainer, DSL and IOSH
- Evidence of recent commitment to CPD in LLDD/SEN
**Salary**: £28,371.00-£32,020.00 per year
**Benefits**:
- Bereavement leave
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wallsend, NE28 6RZ: reliably commute or plan to relocate before starting work (required)
**Experience**:
- social work: 1 year (preferred)
Work Location: In person
Application deadline: 24/07/2023
Expected start date: 29/08/2023
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