Helpdesk Administrator

1 month ago


Glasgow, United Kingdom Parity Professionals Full time

**The Role**
- You will work in their transformation team on Non-Complex Service Delivery.
- You are expected to:

- Raise a project for any asset requiring repaired, replaced or refurbished simply from a mobile device
- Select a product/service from a standardised /carbon efficient list.
- Automatically process the order where it meets the built asset management policy.
- Know how much it will cost and how long it will take to deliver
- Access near real time reporting and all corporate systems
- Automatically update project and asset data so the system develops intelligence over time to inform the best approach to balance the service risk and value for customers.

**Key Skills**
- Good understanding of Microsoft office packages
- A strong communicator, time management & organised.
- Team Player

Due to location of their offices, access to your own transport is advantageous. However, there is a train station 15 minutes' walk away with regular trains to Glasgow and surrounding areas.

**Parity - Better Decisions: Better People**

**Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services.**

J3014_167942210655352



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