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Helpdesk Planner

4 months ago

Glasgow, United Kingdom CBW Staffing Solutions Full time
Helpdesk Administrator - Facilities Company - Glasgow - £28k per annum 

CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.

Details:

Monday to Friday 
9:00am to 17:00pm 
Office based
Key Responsibilities:

Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
Check and maintain FM Helpdesk Inbox
Schedule reactive and help desk call outs.
Open and close jobs 
To review jobs received during the working day and allocate accordingly to Engineers.
Support the Office & Contract Managers in the administration & delivery of departmental objectives
Attending to queries should they arise
General administration support
Chasing and liaison daily 
Raising Corrective maintenance tasks following on from PPM completed tasks
Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
Help Desk Experience
Experience in FM 
General Administration 
CAFM knowledge 

 

Salary & Benefits

  • Up to £28,000
  • 25 days holiday and 8 bank holidays 
  • Career progression