Mental Health Transport Assistant

2 weeks ago

Grays, United Kingdom Ambulance Transfers Limited Full time

**JOB TYPES**: Full-time, Permanent

**SHIFT PATTERNS**:

- 12 hour shifts

**QUALIFICATIONS**:

- Full UK Manual Driving License (required)
- Enhanced DBS certificate within the last 3 years (preferred)

**BENEFITS**:

- Company pension
- Refer a friend scheme
- Generous rates of pay

**WHY THIS JOB EXISTS**: To facilitate the safe transportation of service users that may be detained under the Mental Health Act or suffering from a severe mental health condition, maintaining a safe, caring, professional and efficient level of service using responsible and patient focused business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed to maintain high standards of quality and professionalism.

**MAIN RESPONSIBILITIES AND ACCOUNTABILITIES**:

- To provide a professional and caring service for all patients whilst in the care of Ambulance Transfers Limited, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to.
- To support and transport vulnerable service users as part of a team.
- To support the care of patients during assessment at 136 Suits in line with the Mental Health Act.
- Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements.
- Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained.
- To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary.
- In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations.
- To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty.
- To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Ambulance Transfers Limited Guidelines and the Company Incident Policy.
- To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required.
- To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity.
- To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook.
- Be an ambassador for Ambulance Transfers Limited at all times and adhere to the Code of Conduct.
- Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication.
- Ensure the accurate implementation of electronic systems for capturing required data is maintained.
- Take accountability for own continual professional development and reflective practice for learning.
- Ensure all vehicle standards are maintained to the highest level achievable.
- Respond positively to change by supporting and delivering Company new initiatives.
- Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance.
- Ensure all work activities for the teams are in line with legislation.
- Any other reasonable duties as assigned.

**BACKGROUND & EXPERIENCE**:

- Valid Full UK Manual Driving License
- Maintain Enhanced DBS
- Excellent communication skills
- Ability to remain calm under pressure
- Able to work as part of a team
- Excellent attention to detail

**In return, we offer**:
**Full Training**:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available.

**Contracts**: Full time

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Grays: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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