Accounts Receivable Supervisor
3 months ago
**Description**:
**Contract Type**: Permanent
**Weekly Hours: 37.5**
The Accounts Receivable Supervisor will report directly into the Credit Manager, will be based 3 days per week at the Avonmouth site.
Leading a team of Credit Controllers within the AR department, resolving overdue payments, updating financial records, and collecting the revenue generated by processing all invoices. Responsible for the day-to-day operations and strategic goals of the accounts receivable cycle through management, maintenance, implementation, and design of all the accounts receivable business procedures and functions for the entire receivable collection process.
**Key Responsibilities**:
- Responsible for the day-to-day operations of the accounts receivable function, at a supervisory level - providing coaching, guidance, and training to a team of Credit Controllers to ensure the department is maintaining high-quality efficient work.
- Manage a portfolio of customer accounts - processing and recording of accounts receivable transactions, ensuring accurate and timely billing, collections, and reconciliations.
- Monitor and analyse AR aging reports, identifying, and addressing delinquent accounts, and coordinating with the team, customer service and sales to resolve issues.
- Liaise with the wider business to escalate debt issues at the earliest opportunity and manage collections activities such as negotiating with past-due accounts, referring accounts to solicitors, and sending follow-ups.
- Prepare and present regular accounts receivable reports and related key performance indicators to management, providing insights and recommendations for improvement.
- Lead bi-weekly debtors meetings with the team and report an insightful summary to the Credit Manager.
- Review and manage the AR mailbox, to ensure all queries are dealt with in a timely manner.
- Support with cash postings, and corrections to ensure timely smooth month end close.
- Assist with account queries relating to cash collections and deductions.
- Support the Finance team, with third party information requests such as co-ordinating documentation for the half-year/year end external audit.
- Key AR contact, responsible for the AR function in the Credit Managers’ absence.
- Any other addition duties by the Credit Manager.
**Skills, Knowledge & Expertise**:
- Solid experience within credit control - minimum 3-5 years’ experience (Essential)
- Leadership skills to support a team of Credit Controllers (Essential) - ideally, previous experience in a supervisory or lead role (Desirable)
- Experience within either the Retail or FMCG industry (Desirable)
- Intermediate Excel skills - VLOOKUP, PIVOT, and SUMIF etc (Essential), and experience utilising Microsoft D365 (Desirable)
- Proactive, resilient and hands on in the role - a self-starter with a proven track record of multi-tasking abilities (Essential)
- Comfortable working in a face paced environment, and able to exhibit composure, patience and confidence when faced with difficult situations (Essential)
- Excellent verbal and written communication skills (Essential)
**What we offer you**:
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Private Medical Insurance
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more
- Some benefit eligibility is based on length of service or contract type
**About ELEMIS**:
ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.
A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary - just like our people.
Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.
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