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Eam Consultant

6 months ago

London, United Kingdom Sapphire Systems Full time

**Sapphire Systems**:
***Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our client’s operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services.

**Job summary**:
The HxGN EAM consultant will provide functional and technical consulting services and will work with customer stakeholders to design or enhance functionality in the HxGN EAM system and technical interfaces, under the guidance and leadership of a Lead / Senior Consultant.

**Duties will include**:

- Assisting with the design of solutions within software and / or interfaces.
- Assisting with documenting business processes and/or system design changes.
- Supporting the development of action plans to resolve system issues and/or enhance system functionality.
- Working closely with Lead Consultants and Project Managers.
- Maintaining excellent client relations.
- Adhering to internal processes and procedures.
- Maintaining high standards of delivery within the EAM team.
- Representing Sapphire in a professional and positive manner.

**Desirable knowledge & experience**:

- Experience implementing a leading asset management solution such as HxGN EAM (formerly Infor EAM), Maximo or SAP PM.
- Experience integrating asset management systems to other external systems such as Infor SunSystems, SAP, Infor Syteline, Sage or other ERPs and FMS’.
- SLDC (Lifecycle Development) experience (advantageous but not essential).
- Java, SQL and ION (or similar middleware platform) and Flex and Alert Management experience (advantageous but not essential).
- Experience or knowledge of building custom API's.
- Proficiency in configuration of EAM Mobile solutions.
- Experience in asset management/maintenance, transportation, energy, facilities or manufacturing industries (advantageous but not essential).
- Good knowledge of Microsoft Office products.
- The ability to work remotely or on-site, if required.

**Key personal attributes**:

- Articulate in speech and conversation and friendly and personable with a professional, tactful and diplomatic approach.
- High degree of emotional intelligence.
- A ‘can-do’ attitude and the ability to work under pressure.
- Tertiary Business, Information Technology or Engineering qualification.
- Excellent written and verbal communications and the ability to present complex ideas in a clear and concise manner.
- Attention to detail and a high quality output in all aspects of work.
- Desire to be part of a winning and innovative team, both in client facing or internal/continuous improvement endeavours.