Technical Services Specialist
3 weeks ago
Eames Consulting is seeking a highly skilled Technical Services Specialist to join their team.
- Assist in the planning, design, development, and deployment of new services and enhancements in End User Computing.
- Manage systems for monitoring, backups, disaster recovery, and security patching within the End User Computing infrastructure.
- Ensure compatibility and interoperability of computing systems.
- Review and analyze the effectiveness of existing systems and develop strategies for improvement.
- Conduct research on hardware and software products to support recommendations and purchasing decisions.
- Assist in the design and implementation of long-term goals and short-term plans for managing End User Computing.
- Develop, document, communicate, and enforce policies and procedures for standardizing systems and software.
- Take initiative for personal development through training materials and identify continuous improvement opportunities.
- Resolve issues escalated to the End User Computing team from other support teams within agreed timelines.
- Manage, support, and maintain all server components within the environment.
Requirements:
- Strong knowledge of Microsoft technologies, including Windows Server and Active Directory, with familiarity in Exchange and/or SQL Server preferred.
- Proven experience with backup and restore solutions is required.
- Knowledge of DevOps principles, including tools like Terraform and Ansible, and scripting languages such as Python, YAML, and PowerShell is a plus.
- Familiarity with Agile and Kanban methodologies is also advantageous.
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