Internal Sales

6 months ago

Dukinfield, United Kingdom MPR Full time

**Internal Sales**

**Location**: Dukinfield
**Working Hours**: Monday to Friday, 9:00am - 5:00pm (1hr for lunch)
**Salary**: £28,000 (depending on experience) - no bonus structure

**Benefits included**:

- On-site free parking
- You will enjoy a relaxed, but driven and fun atmosphere
- Smart casual work attire
- 25 days holiday per year (extra days added after 2 successful years)
- Pension
- Regular team nights out

Are you a dynamic and organised individual with a passion for providing exceptional support and building strig relationships?

Our client is a market-leading company seeking a Sales Account Manager to join their team in Dukinfield.

As a Sales Account Manager, you will play a crucial role in ensuring the smooth sales processes provided to clients while maintaining strong relationships with both internal colleagues and valued customers.

**Key Responsibilities**:

- **Rapport building**: Respond to incoming calls promptly and efficiently, relaying relevant messages to colleagues as necessary.
- **Identifying lost business opportunities before the customer goes to a competitor**: Have the confidence to know your customer, have a strong enough relationship with them to be able to know their spending habits, identify trends in their ordering patterns and have a strong enough relationship to prevent them going to a cheaper competitor.
- **Client Interaction**: Build and promote conversations which are not just based on business in order to build a string relationship with the customer.
- **Supplier Liaison**: Collaborate with suppliers to manage stock availability, process orders, check due dates, and handle backorders.
- **Order Fulfilment**: Ensure orders are shipped to completion, managing the entire process from order placement to delivery.
- **Issue Resolution**: Assist all clients with any issues and provide resolution as fast as possible.
- **Data Management**: Update and note all relevant customer-specific information on the system accurately so that if required you can refer back to accurate information.
- **Client Care**: Handle any types of questions regarding products, make recommendations and provide solutions when issues arise.
- **Business Support**: Assisting clients with any adhoc queries they may have relating to their account

**Qualifications and Skills**:

- Strong administration skills.
- Ability to thrive in a people driven environment.
- Excellent communication and relationship-building skills.
- Proficient in using relevant software and systems.
- Previous experience in a similar role is advantageous.

If you are a proactive and detail-oriented individual who excels in a dynamic work environment, we want to hear from you Join our team and contribute to the success of a market-leading company.

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Referral programme
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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