Account Handler

5 months ago


Telford, United Kingdom Ardonagh Full time

We are seeking a Sales Account Handler vacancies - for Towergate Insurance Brokers.

Responsibilities include:

- Dealing with prospect/client calls (inbound and outbound) in order to quote and secure their insurance policies.
- Calculating, negotiating and delivering premiums and agreeing payment methods.
- Cross-selling policies the client does not currently have.
- Offering risk management measures such as Driver Training and Driver CPC courses.
- Achieving KPI's/targets - role specific.

Key Skills / Attributes
- A confident telephone manner.
- Strong interpersonal skills with the ability to build relationships and trust.
- The ability to thrive in a fast-moving, target-driven environment.
- Good IT literacy.
- A strong team ethos.

Insurance knowledge is advantageous, but not essential, as full training will be given.

Essential:
Background in Customer Service/Sales

Preferred:
Background in Insurance (Preferred but not essential) - Either at an Insurer or Broker

**Person Specification**

Excellent communication and interpersonal skills

Proactive attitude, with the ability to use initiative

Excellent organisational skills

The ability to work under pressure, while maintaining attention to detail

Effective teamworking skills

Confident oral and written communication skills

Willingness to learn

**IT Skills**
- MS Word
- MS Outlook
- Acturis System (preferred)
- Excel (preferred)

Towergate, within Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers brings huge opportunity. We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

**The Company**

With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future - join us for the journey and make your mark on the local community. #TIB

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Telford: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are your salary expectations?

Work Location: Hybrid remote in Telford

Reference ID: ARDLY867365


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