Room Attendant

3 days ago

Cambridge, United Kingdom Hilton Full time

We are Hilton, We are Hospitality

Are you looking for the next step in your career? Come and join the UK's best Workplace in 2021

Hilton Cambridge City Centre is superbly located at the heart of Cambridge City. This modern hotel is a 5 minutes' walk from King's College, Cambridge Corn Exchange, many attractions and the central bus and train stations.

The property features 198 stylish, contemporary and air-conditioned rooms and suites along with 5 events rooms for a total of 501sqm of total event space. Guests may also benefit from on-site valet car parking, the exclusive Hilton Honors Executive Lounge and the LivingWell Fitness gym.

In our dining area we serve a varied British and international food menu.an extensive breakfast buffet and in the evening our Bull & Bass restaurant offers a surf & turf inspired menu created by our Head chef. The Lounge Bar offers an extensive wine, spirit and cocktail menu as well as Afternoon Tea.

We are currently looking for a Housekeeping Attendant to join our amazing Housekeeping team in this fantastic property.

Working at Hilton Hotels you will benefit from:

- Free meals on duty
- Holiday: 28 days including bank holidays (increasing yearly)
- Pension scheme
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Free uniform
- Secure undercover bicycle store
- Access to the hotel gym during non-peak times
- Personal Development: programmes designed to support your career with Hilton University

A Housekeeping Assistant is responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities.

**What will I be doing?**

As a Housekeeping Attendant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Attendant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Ensure cleanliness of public areas
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Be environmentally aware
- Dispose of waste accordingly
- Carry out lost property procedures
- Manage guest requests in a timely and efficient manner
- Manage master keys in his/her possesssion
- Check public areas and toilets taking remedial action where necessary
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships

**What are we looking for?**

A Housekeeping Attendant serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Hotel experience
- Experience in a similar position

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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