Cafe Team Assistant- Part Time Letchworth

5 months ago

Hitchin, United Kingdom Fabio's Gelato Full time

**Are you the bubbliest, most outgoing, foodie you know?**

Then this role is for you.

**Role & Responsibilities**
- To give our customers the best possible experience in a friendly manner whilst maintaining the highest standards of quality in a timely fashion.
- You will be responsible for greeting customers, taking their orders, engaging with them, giving them ideas of what else they may wish to purchase, accurately recording orders through the epos till system, creating orders, delivering to the customer with a consistently high serving standard.
- Whilst serving the customer you will be able to engage to create a positive experience of Fabio’s to support and bond with our repeat customers leaving a long lasting impression and memory of how excellent your service was.
- To maintain the high standards of cleanliness expected at all times throughout the shop and create a welcoming environment for new customers.
- Maintain a calm demeanour during periods of high volume or unusual events to keep the store operating to a high standard and to set a positive example for the wider team.
- Organises opening and closing duties as assigned.
- Follows Fabio's operational policies and procedures, including those for cash handling, safety and security, to ensure the safety of all team members during each shift.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Have a genuine passion for hospitality & food - We are passionate about good food, great gelato and excellent customer service. We love Gelato and we really want to be around people who love it too

**Salary**: £6.40-£11.44 per hour

**Benefits**:

- Company events
- Discounted or free food
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person

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