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Head of Accommodation

2 months ago

Newcastle upon Tyne, United Kingdom Newcastle University Full time

**Salary**: £54,421 to £57,723 with progression to £63,059 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

**Closing Date**: 28 May 2023

We are seeking a highly motivated individual to lead the Accommodation Services team within Estates & Facilities. You will work closely with the Deputy Director (Facilities) and Head of Hospitality & Commercial Services playing a key role in bringing a collaborative approach to service delivery in Accommodation and across the wider Estates & Facilities Service.

You will have responsibility for the management of around 140 staff within the three units of the service. Key to the role will be building strong working relationships with major stakeholders across the University and with external partners to deliver an outstanding student experience.

To succeed in this challenging role the capacity to think strategically as well as demonstrate proven operational skills is crucial. You will possess extensive, relevant experience, be able to demonstrate success in taking a lead role in the cultural change process as well as planning and delivery of a complex service. A highly committed and proactive individual, you will need excellent interpersonal and communication skills, crucial for sensitive negotiations with a wide variety of stakeholders and external agencies, as well as a commitment to a customer focused approach in the development and delivery of the Accommodation Services. Highly developed analytical and problem solving skills with the ability to present solutions in a coherent and persuasive manner are vital to the successful delivery of the service within agreed budgets. It would be desirable for experience to be within the HE sector focused around the development of the student experience.

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

At Newcastle University we hold a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.

In addition we are a member of the Euraxess initiative supporting researchers in Europe.

**Requisition ID**: 25427

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