IT Support
7 days ago
**IT Support Engineer, Exeter**
- Profit Share Scheme
- Hybrid working
- Life Assurance
- Private Medical Insurance
Our client is looking for an IT Support Engineer to join their professional business in Exeter. Working as part of a larger tech team, you will be responsible for providing a high standard of support to internal users both on-site and remotely.
**IT Support Engineer's responsibilities include**:
- Take ownership of incidents through the full lifecycle and provide solutions as required
- Setting up and configuration of desktops and laptops
- Managing user accounts
- Installation of authorised software
- Ensuring security and upgrades are kept up to date
- Proactively improve IT systems by collating user feedback and sharing your thoughts with the wider team
**IT Support Engineer requirements include**:
- Experience of working in a 1st and/or 2nd line support role on a busy IT Service Desk
- Experience supporting Office365, Remote Desktop Services environments
- Great customer service skills
- Knowledge of Networking, Active Directory, Exchange
**Package for IT Support Engineer**:
- 25 days annual leave + bank holidays
- Profit Share Scheme
- Hybrid Working - 2 days minimum in the office per week
- Life Assurance
- Private Medical Insurance
The role will require occasional travel to their other offices and as such, a full driving license is required. The position will be full-time, working shifts between the hours of 8am and 6pm Monday to Friday.
**Ref: 9014**
**Recruitment Consultant: Lynsey Skinner
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