Receptionist Utc/cau/ptc
8 months ago
Receives Patients and visitors to the service. Responds to queries and requests for information as directed by office procedures, guidelines and protocols. Refers complex or unusual requests to the Team Administrator or a member of the clinical team.
- Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.
- Undertakes admin tasks that are assigned.
- Attends team meetings within the service
- Formats letters, reports where necessary
- Carries out photocopying.
- Ensures incoming or outgoing post is processed promptly
We encourage and expect all staff to actively promote and adhere to our values in every aspect of their work.
Compassionate care
Caring for people in ways we would want for our loved ones.
Achieving ambitions
For patients and service users, colleagues, our teams and our organisation.
Working together
Forging strong links with our patients, the public and our health and care partners, so we can rise to the challenges we face together.
Delivering excellence
Our patients and partners deserve nothing less.
To welcome all patients and those accompanying them to the unit in a professional manner, recording all necessary information fully and accurately, and to carry out clerical duties necessary for the operation of the unit.
To assist the staff of the units in data collections and gathering reports for analysis and auditing purposes.
Further information is available in the attached job description and person specification
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Receptionist Utc/cau/ptc
6 months ago
Crawley, United Kingdom Sussex Community NHS Foundation Trust Full timeReceives Patients and visitors to the service. Responds to queries and requests for information as directed by office procedures, guidelines and protocols. Refers complex or unusual requests to the Team Administrator or a member of the clinical team. Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any...
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Cau/ptc Receptionist
8 months ago
Crawley, United Kingdom Sussex Community NHS Foundation Trust Full timeTo welcome all patients and those accompanying them to the unit in a professional manner, recording all necessary information fully and accurately, and to carry out clerical duties necessary for the operation of the unit. To assist the staff of the units in data collections and gathering reports for analysis and auditing purposes. Further information is...
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Cau/ptc Receptionist
8 months ago
Crawley, United Kingdom Sussex Community NHS Foundation Trust Full timeReceives Patients and visitors to the service. Responds to queries and requests for information as directed by office procedures, guidelines and protocols. Refers complex or unusual requests to the Team Administrator or a member of the clinical team. Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any...
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Admin Lead Utc
6 months ago
Crawley, United Kingdom Sussex Community NHS Foundation Trust Full timeTo manage a comprehensive administrative service to support the functioning of the UTC. To be responsible for managing the senior receptionist and their team and seeking support when necessary from the Urgent Care Management team. To provide a full range of administrative support and duties to the Health Care providers within UTC. To ensure performance...
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Utc Receptionist
6 months ago
Crawley, United Kingdom Sussex Community NHS Foundation Trust Full timeThe Crawley Unit provides 24 hour service for the treatment of minor injuries and minor medical conditions but deals with life threatening emergencies should they present. To deal with difficult or distressed patients, relatives or carers in a professional and empathetic manner at all times To ensure the waiting area is maintained to a high standard of...
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Utc Receptionist
6 months ago
Crawley, United Kingdom Sussex Community NHS Foundation Trust Full timeTo welcome all patients and those accompanying them to the unit in a professional manner, recording all necessary information fully and accurately, and to carry out clerical duties necessary for the operation of the unit. To assist the staff of the units in data collections and gathering reports for analysis and auditing purposes. Receives Patients and...
