Rotational Booking Administrator- X-ray

2 weeks ago


Cambridge, United Kingdom Cambridge University Hospitals Full time

**Main area**
- Imaging Admin**Grade**
- Band 3**Contract**
- Permanent**Hours**
- Full time - 37.5 hours per week (Involves working rotationally between Addenbrookes and Saffron Walden)**Job ref**
- 180-B-246040**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital-Division B**Town**
- Cambridge**Salary**
- £22,816 - £24,336 p.a. pro rota**Salary period**
- Yearly**Closing**
- 08/05/2024 23:59**Interview date**
- 23/05/2024Job overview

An exciting opportunity has arisen to join the administration team within our imaging department/X-ray. You should have the ability to work well under pressure, be organised and have excellent attention to detail. You must be able to work both independently and as part of a team, liaise with staff at all levels in a confident manner, and be willing to learn.

We are a diverse and friendly team who are dedicated and highly motivated to ensure both patients and staff receive the best service. As part of our Imaging Administration team you will be required to work on a rotating shift pattern within our specialist areas. This is to broaden your skills and knowledge and to assist colleagues in different departments.

If you have the above skills and a desire to make a difference to the patient experience we would love to hear from you

**Please note the role involves working both at Addenbrookes Hospital and Saffron Walden Community Hospital.**

Main duties of the job

You will provide high quality administrative support to the department.

Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms and general administrative support to the Department.

You will play a key role in the efficient day to day activities of the department. You will often be the first point of contact for the department and will be required to communicate in a professional and courteous manner.

You will answer general queries and explain information relating to the department.

Working for our organisation

**Our Trust**

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 8th May 2024.

Interviews are due to be held on 23rd May 2024.

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria

Educated to GCSE level or equivalent.
- NVQ level 2 Customer Service/Business Admin/ITQ or equivalent.Desirable criteria
- Admin or equivalent experience.Experience

Essential criteria

Experience of working in a busy office environment or reception role.

Experience of prioritising, planning and organising own tasks.

Working within guidelines.

Experience of customer service or dealing with the public.

Data entry.
- Experience of IT packages - Microsoft Office.Desirable criteria

Previous experience of working in the NHS.

Previous experience of working within medical records.

Experience of call handling.
- Experience of dealing with difficult situations and confrontations.Knowledge

Essential criteria

Understanding confidentiality and data protection.
- Understanding of customer service.Desirable criteria

Knowledge of Trust information systems.

Knowledge of the Trust including awareness of the Trust’s priorities.
- Knowledge of medical terminology.**Skills**:
Essential criteria

Ability to work as part of a team.

Ability to follow processes and procedures.

High level of ability to org



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