People Officer

3 months ago

Leamington Spa, United Kingdom Central Support Full time

**People Officer (ER Focused)**:
**£36400 **per annum****:
**Central Support, Leaminton Spa**:
Castlebridge Hospitality is a privately-owned hotel group with over 30 years’ experience in developing, owning and operating both internationally and privately branded hotels in the UK and Europe, the company manages all hotel stages: from design and construction to opening and operation.

Currently managing 851 bedrooms, Castlebridge Hospitality offers a full operational solution. We implement effective systems and controls, ensure a smooth opening and then manage growth to maximise owners’ long term returns.

We have four IHG Hotel Indigo Hotels in our current portfolio: Hotel Indigo Bath, Hotel Indigo Chester, Hotel Indigo Stratford upon Avon and our most recent addition Hotel Indigo Coventry. We also have the Hilton Garden Inn at Birmingham Airport and the Holiday Inn Winchester in our portfolio.

**The Role**:
We have a fantastic opportunity for someone to join our People Team to provide remote and on-site Employee Relations support, in line with company specific policies and legislation/guidelines. This position is initially offered as a fixed-term contract for 12 months. You’ll be supporting the smooth running of the employee lifecycle process within the hotels, advising on-site management teams of the best practice approach to a wide range of ER issues including absence management, probation, AWOL, flexible working, investigations, misconduct disciplinaries and TUPE.

The role offers the opportunity to work across a diverse hospitality group, supporting teams from across the UK in a multi-brand environment. You will be adaptable and you will value the importance of getting to know the management at each site, building relationships that will maintain an open, communicative culture of support.
- Support line managers remotely with general advice, ensuring all advice complies with legislation and is in line with Company specific policies and processes
- Provide guidance to line managers on how to manage potential ER issues at the informal stage prior to any formal action and necessary follow on actions
- Provide practical advice and guidance to line managers on how to manage formal ER issues in line with the Company policy. This will mainly be advising up to first and final written warning on low risk ER cases, with any dismissals being approved by our external HR Consultants before providing advice to Managers
- Ensure line managers are clear on how to conduct meetings, including advice on meeting preparation and how meetings should be chaired and concluded
- Undertake ER administrative activities required to support the managers onsite, ensuring invite and outcome letters are accurate, and are checked by the external HR Consultants
- Proactively monitor cases, through collaborative working with the People Team members to ensure cases are prioritised and support is provided to Managers as soon as possible
- Assist managers with ensuring all digital personnel records are maintained and secure
- Provide a helpful, highly responsive, efficient and effective administrative support service in relation to all TUPE and attend TUPE meetings for complex TUPE cases as and when required
- Support hotel management teams with collating compliance data analysis as required and within agreed timescales
- Produce compliance and due diligence data to the Operations Director as required and within agreed timescales

We’re looking for an HR professional who’s hands-on, a team player and isn’t afraid to work autonomously. You’ll have previous experience in a generalist role, preferably this experience would have been gained within the hospitality industry to give you the knowledge and understanding of the nature of the businesses we support, however this isn't essential.

You will need to be highly analytical and have an exceptional attention to detail, as well as being highly proficient in all Microsoft Office packages. It would also be beneficial if you had experience using systems such as Fourth, Peoplebank and Mapal One (Flow).

It would be great if you’re CIPD qualified, however relevant experience can be just as valuable and if you have spent a considerable time managing a high ER caseload in a generalist environment, we’d love to hear from you.
- All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility._

**Benefits**:

- 33 days holiday (pro rata)
- Private Healthcare via Vitality
- Discounted hotel stays for you and your friends and family, so everyone can enjoy a break away
- 50% off food & beverage when visiting our hotels
- Prioritised health and wellbeing initiatives
- HSF healthcare cash plan with access to Perkbox
- Refer a friend bonus payment scheme

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