Fertility Administrator

**Main area**
- Women's Services**Grade**
- Band 4**Contract**
- 1x Permanent and 1x Fixed Term/Secondment for 9 months**Hours**
- Full time - 37.5 hours per week**Job ref**
- 180-E-245148**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital-Division E**Town**
- Cambridge**Salary**
- £25,147 - £27,596 p.a. pro rata**Salary period**
- Yearly**Closing**
- 02/04/2024 23:59**Interview date**
- 08/04/2024Job overview

We are seeking two passionate and motivated individuals with administrative experience to join our team at Cambridge IVF in a Fertility Administrator position. One position is permanent and the other is a fixed term/secondment for 9 months.

The role is based within Cambridge IVF (CIVF), we are part of CUH but based off-site in Trumpington. CIVF is an assisted conception unit, backed by some of the world's most advanced medical research and offering a unique journey for each family in our care.

You must have excellent communication skills, be adaptable, flexible and innovative. It is essential that you have the ability to work well on your own, but also able to work well within our varied teams within CIVF. You must be highly motivated to deliver excellence in your work and provide exemplary patient care.

Main duties of the job

Being part of a busy administrative team, providing support for the Nursing, Medical and Scientific teams to ensure that the service runs smoothly and efficiently.

Showing compassion to patients who are going highly emotive treatment.

To ensure that results of tests and investigations for patients are received, available to clinical staff, filed in the patients notes and all relevant ongoing arrangements are carried out. In particular to ensure that those, which require immediate action, acted upon by the medical team accordingly.

Working in an efficient and professional manner at all times.

To work in accordance with the Human Fertilisation and Embryology Authority (HFEA) guidelines and confidentiality policy.

Assist the Deputy Operations Manager with the operational performance of the Unit, particularly in relation to the implementation of new and improved services.

Working for our organisation

**Our Trust**

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 2th April 2024.

Interviews are due to be held on the 8th April 2024.

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria
- Educated to A level or NVQ level 3 Customer Service/Business Admin.Desirable criteria
- Secretarial/Administrative qualification or equivalent.Experience

Essential criteria

Experience of working in a busy clerical/office environment or reception service.

Administrative Experience, including minute taking.

Prioritising, planning and organising own tasks.

Working within guidelines.

Data entry experience and documentation.

Experience of IT packages - Microsoft Office.
- Experience of producing documents to a high standard.Desirable criteria

Previous experience of working in NHS Previous.
- Experience of private healthcare.Knowledge

Essential criteria

Sound knowledge of office procedures.

Understanding of customer service.

Good working knowledge of Microsoft Office packages.
- Understanding of confidentiality and data protection.Desirable criteria

Knowledge of the Trust including awareness of priorities.

Knowledge of trust information systems.
- Understanding of HFEA regulations.**Skills**:
Essential criteria

Ability to work as part of a team.

Ability to organise and manage own time