Emea Head of Conduct Risk Oversight

2 weeks ago

London, United Kingdom WELLS FARGO BANK Full time

**About this role**:
**In this role, you will be responsible for**:

- Escalating (and resolving) any differences between Enterprise / Corporate Investment Banking / Commercial Banking / EMEA Regulatory conduct requirements.
- Setting out, agreeing and driving through the EMEA Compliance Program relevant to Conduct Risk (which must meet Enterprise and local standards) from a policy, procedure, rule capture, training, monitoring and reporting perspective.
- Reporting on Conduct Risk requirements to relevant forums as required / requested (from a Second Line perspective).
- Acting as key Second line SME, advisory point of contact for individual licencing relating matters (including Senior Manager and Certification (SMCR), MiFID II Knowledge and Competency requirements) and Allegation Management (including complaints and Whistleblowing).
- Overseeing First Line compliance with Conduct Risk Management requirements.
- As necessary managing Compliance employees aligned to Conduct risk.

**Job Expectations***:
**1/. EMEA Compliance Program relating to Conduct Risk Management Conduct Oversight**
- Work across Enterprise, CIB and EMEA Compliance and Independent Risk Management teams to stay current with Wells Fargo requirements for Conduct Risk Management.
- Create, drive through and maintain a documented Compliance Program relating to the Second Line Conduct Risk Framework for the EMEA Region. The Program must meet:

- Enterprise Conduct Risk / Risk Management Framework requirements (as applicable).
- EMEA Conduct Risk related regulations and best practice.
- Enterprise Compliance Program requirements for the Second Line.
- Maintain and drive through an associated RACI (document outlining expected roles and responsibility) across First line and Second line teams relating to the EMEA Conduct Risk Program. From a Compliance perspective, this must cover the Senior Manager's key role in relation to (inter alia):

- Regulatory Change relating to conduct risk matters (risk identification and oversight of conduct risk related implementation projects).
- Breach Reporting (contributions and oversight).
- Allegation Management including Complaints and Whistleblowing.
- Policy and Procedure development.
- Learning and Awareness requirements.
- Monitoring and Oversight.
- Governance Reporting (to forums, committees etc. internally within Enterprise / CIB and EMEA Compliance) etc.

**2/. Advisory Services and Oversight in relation to Conduct Risk matters**
- Escalate (and resolve) any differences between Enterprise / Corporate Investment Banking / Commercial Banking / EMEA Regulatory conduct requirements.
- Act as an advocate and Leader for Conduct Initiatives. This will include advice on (in conjunction with other Compliance SMEs as appropriate):

- Market Conduct and Supervision - including Programs relating to Insider Threat Risks, Sales Practices.
- Ethics Risk Programs including those relating to Conflicts of Interest, Gifts and Entertainment, Travel and Expenses, Political Contributions / Activities.
- Front Line Supervisory Frameworks.
- Conduct and Customer Resolutions (including complaints, allegations, whistleblowing ).
- New Business Initiatives (conduct risk implications relating to new initiatives / products).
- First Line Risk and Control Self Assessments (providing guidance on major conduct risk related requirements and how these are applicable to the First Lines of business operating in EMEA.)
- Regulatory Change Projects - providing advice in relation to conduct risk related impacts etc.
- Integration of Conduct Risk within existing Compliance structures including risk assessment processes, monitoring and reporting.
- First Line produced Risk Scorecards, Business Risk Strategies and EMEA and Legal Entity Statements of Risk Appetite.
- Second Line produced Risk Assessments (including Enterprise, CIB, EMEA related compliance risk assessments, from a conduct risk perspective.
- Support Compliance's oversight responsibilities in respect of the EMEA Whistleblowing framework, including management information and reporting to the Head of Compliance and relevant Compliance Leaders, senior management and legal entity boards and committees.
- Act as point of contact for policies and procedures (drafting as necessary) which fall within the team's remit (including conduct and whistleblowing policies and those relating to individual licencing frameworks such as SMCR).
- Provide support to the EMEA Conduct & Fitness Panel and relevant forums as directed.
- Oversee the creation of First Line Action plans to address Process and Control Gaps as directed. Determine the potential impacts of Process and Control gaps e.g. in relation to regulatory and or audit risks which will need to be escalated appropriately.

**3/ Advisory Services and Oversight in relation to Regulatory Registrations**
- Develop a program related to oversight of registration regimes from a second line perspective to ensure compliance with all applicable Compli

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