Alert:24 Risk Advisory Project Management Lead

3 weeks ago

London, United Kingdom WTW Full time

Alert:24 Risk Advisory Project Management Lead
- London, GB

March 21, 2024

As a Project Management Lead within Alert:24 which is WTW’s in-house security risk advisory and crisis support client service you will be responsible for managing complex consultancy engagements in addition to managing a small team of project managers. You will be required to concurrently project manage large or complex consulting projects being delivered to WTW’s global client base utilising expertise from Alert:24’s full time team and retained network to ensure that project objectives are met.

**The Role**

**Project Management of the delivery of Alert:24 Risk Advisory services**
- Manage relationships and build the global network of security and resilience specialists who can deliver Alert:24 Risk Advisory services.
- Oversee and enhance project management tools and reporting.
- Coordinate diverse project teams to fulfil leading services and meet client objectives.
- Line manage a small team of project managers.

**Support to Head of Risk Advisory**
- Feedback to the Head of Risk Advisory on the performance and effectiveness of our third-party network of retained specialists.
- Support the scoping of large and complex projects, inputting technical knowledge to the approach and delivery format.
- Support the feedback cycle from clients following delivery of Risk Advisory services.
- Support Head of Risk Advisory in the development and execution of the Risk Advisory sales strategy and the development of current and new services.

**Delivery of Alert:24 Risk Advisory services**
- Support the Quality Assurance process:

- Utilise consulting skills to ensure project KPI’s and client objectives are met.

**Support of the wider Crisis Management team and raise the profile of Alert:24**
- Clearly articulate the Alert:24 offering to clients and internal WTW stakeholders.
- Network to develop internal, client and third-party relationships.

**The Requirements**
- 8 years minimum experience in the international security risk-management sector.
- Experience of consultative sales, scoping, coordination and delivery is desirable.
- A proven project management background.
- An effective and articulate communicator who is comfortable speaking to clients and stakeholders.
- A motivated and disciplined person who can build relationships and networks with diverse groups.
- Proven ability to decipher client requirements, determine appropriate solutions and effectively. communicate the requirements to colleagues and consultants.
- Demonstrable ability to influence internal and external stakeholders.
- Ability to multi-task with multiple stakeholders that have complex people/asset risk exposure.
- Experience working internationally, with a proven ability to forge strong relationships with international clients and colleagues.
- Demonstrably excellent report-writing and presentation skills in MS-Office suite.
- Familiarity with insurance security and medical crisis response services is desirable.
- Experience delivering security and crisis management consulting, training and intelligence services is desirable but not essential.
- Requires international travel, as appropriate.

**Desirable**
- Active involvement in a relevant industry association, such as ASIS, IRM, the Security Institute, GBTA, ISRM etc.
- Experience working within a leading professional services firm in a consulting function.
- Conversational ability in another language.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity

**Our work style**: At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. You can also benefit from flexible working opportunities, such as part-time working, and will have control over your work-life balance.

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