Care Home Administrator

3 weeks ago

Liverpool, United Kingdom Formby Manor Care Centre Full time

**New Opportunity, New Career, New Team; New Care**

Our stunning new care home Formby Manor Care Centre, is a purpose built facility which is located in Formby, Merseyside. The home is registered to provide care to 76 residents who have a variety of needs including residential, nursing and dementia residential. The home opened in July 2019 and reflects the New Care vision of providing the highest standards of safety, comfort and care. The home meets all CQC requirements and provides the highest of safety, comfort and care to residents who have variety of care needs including residential, nursing and dementia. We invest in our homes to enhance the experience of our residents. The includes OOMPH an award winning activities and wellbeing programme. We have also introduced electronic medication administration records and electronic in all of our homes. In addition, Formby Manor has acoustic monitoring and silent nurse call installed. Formby Manor is rated GOOD in all domains by CQC and has a 5* EHO rating. New Care has had a 0 agency usage for over 2 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid above national living wage.

**Role Responsibilities**:

- Manage the provision of effective and efficient reception services.
- Respond positively to all enquiries from prospective residents and assist with any queries they may have.
- Coordinate admissions with the Home Manager or Deputy Home Manager.
- Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
- Collect initial payment and arrange Direct Debits for ongoing payments.
- Maintain administration systems relating to residents.
- Maintain a day-to-day account of the petty cash and present weekly reconciliations to the Home Manager.
- Liaise with appropriate departments regarding payroll, procurement, finance, and HR.
- Manage day-to-day payroll and queries.
- Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.
- Produce all contract amendments, contracts of employment and HR letters in line with agreed HR process.
- Cover reception duties in the absence of the receptionist.

**Skills and experience required**:

- Previous experience as a care home administrator essential.
- A welcoming and approachable persona.
- Confident in liaising with other members of staff and residents.
- Good time management skills.
- Able to work alone as well as part of a team to achieve the best result.

**The Benefits**

Opportunities to progress through our career paths into more senior and management roles
- Bank holiday and overtime enhancements
- 5.6 weeks annual leave per annum
- Paid DBS
- Uniform provided
- Paid training
- Refer a friend referral scheme
- Excellent induction programme for new starters
- A rewarding career with lots of opportunities to progress within the company
- Ongoing support and training for nationally recognised qualifications
- A competitive rate of pay
- Cycle to work scheme
- Wellbeing programmes
- Recognition awards - employee of the month and golden tickets
- Ongoing career development
- Travel plan - walk or ride a bike and get a free meal that day
- Christmas Bonuses
- Pension scheme
- HASTEE - access to your money as you earn (pay advance)

**About New Care**

The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be - physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person
- centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority.

New Care, as part of the McGoff group have been designing, building and operating care homes for over 10 years. Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical.

The company ethos ‘To celebrate the wonder of people’ relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit.

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