Customer Services Administrator

3 weeks ago


Chesterfield, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Service Administrator Chesterfield permanent job £23000 - £25000
Your new company
Working for a leading manufacturing business in Chesterfield S41 you will be part of a thriving business and provide full customer service administration support to a wide range of clients. This is a newly created job role due to a continued increase in business.
KEY VACANCY INFORMATION
Customer Service Administrator
Salary £23000 - £25,000 clear progression opportunities
Monday to Friday 8.30 - 5pm
Office based
Chesterfield S41
Starting holidays 25 days + stats
Your new role
This will be a busy role reporting to the Customer Service Manager. Our client is keen to appoint a proven customer service administrator who can build excellent customer relationships and delivery on customer orders.
Ideally successful applicants will have recent experience of holding a similar role and be able to complete the duties of the role as outlined below ;
- Answering customer enquiries over the telephone and e mail.
- Entering all customer information onto a CRM system
- Customer service admin support, enquiry handling, problem solving
- Service contract Admin
- Engineer Diary management
- Warranty Administration
- Sales Admin and quotes production
- Spare part orders and admin
- Good working knowledge of MS Office required and ideally CRM knowledge

What you'll need to succeed
Successful applicants will need good customer service administration skills and experience
Good Ms Office skills
What you'll get in return
KEY VACANCY INFORMATION
Customer Service Administrator
Salary £23000 - £25,000 clear progression opportunities
Monday to Friday 8.30 - 5pm
Office based
Chesterfield S41
Starting holidays 25 days + stats



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