Dsa Needs Assessor

4 days ago

Cardiff, United Kingdom Capita India Full time

**What you’ll be doing**:

- Holding a structured meeting with an individual, conducted remotely, to identify appropriate study and support strategies to facilitate participation in their study activities including, where appropriate, non-medical helper (NMH) and travel support
- Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
- Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)
- Respond to post-assessment queries received from the customer or relevant Funding Body within the required time.
- Conduct a review of a customer's needs when requested.

**What we are looking for**:
**Essential**
- Ability to plan, prioritise and organise own workload
- 1 years Experience minimum - DSA Assessments
- Fluent in Welsh both written and verbal
- Excellent inter-personal, verbal and written communication skills
- Advanced IT skills
- To be proactive in undertaking continuing professional development
- Pragmatic approach to problem solving
- Ability to work under pressure to constant deadlines
- Flexible, punctual and reliability
- An understanding of the need and importance of confidentiality and privacy

**Desirable**
- Educated to degree level or equivalent
- Knowledge of DSAs provision/support
- Knowledge of assistive technology software
- Disability related experience would be advantageous; however, full training will be provided with a commitment to undertaking a required number of continuous professional development training sessions to keep abreast of changes in the sector and to ensure up-to-date knowledge of relevant assistive technology (AT).

**About Government Services**

For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.

Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.

**What’s in it for you?**
- A competitive basic salary
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- You’ll get the chance to follow your chosen career path anywhere in Capita.

You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

Pay: £28,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Bachelor's (preferred)

Reference ID: 10083128

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