Bank Private Patient Team Advisor

2 weeks ago


Kingston upon Hull, United Kingdom Spire Healthcare Full time

**Private Patient Sales Advisor | Hospital | Bank | Competitive Hourly rate | Flexible working**

Spire Hull Hospital are looking to recruit dedicated Sales Advisor to join our successful Self Pay team on a bank/temporary basis

**Duties & Responsibilities**
- Convert self-pay enquiries to out-patient appointments or procedures, tests or therapies, in order to meet monthly conversion rate targets and self-pay revenue and admissions targets.
- Maximise enquiry conversion opportunities through a high level of sales and customer service skills
- E ffectively sell against competitor hospital by understanding Spire Healthcare USPs
- Promote and book patients to mini consultation events organised by the business development team. To attend events and liaise with patients, booking patients into consultations or procedures.
- Undertake all work in accordance with company and hospital policies and procedures.
- Use the CRM system fully and correctly to keep record of all enquiries and interactions to robustly manage and convert enquiry leads.

**Who we're looking for**
- Experience in a sales role, handling a large number of customer enquiries and meeting sales targets
- Numeracy with the ability to calculate procedure prices
- Standard of Education '“ 5 GCSE, grade A-B or equivalent
- Excellent phone manner
- Analytical approach, able to ascertain fact, problem solve and seek answers to queries for the customer
- A strong understanding of the Private Healthcare business

**Benefits**
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave
- Free Car Parking

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

**_For us, it's more than just treating patients; it's about looking after people. _



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