German Speaking Customer Service Advisor
3 months ago
**German / English Speaking Customer Support Consultant**
**Location: Docklands, London (Hybrid Working)**
**Basic Salary: £24,440 per annum + bonus (OTE £29,240)**
**Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)**
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
**Main Responsibilities**:
- To answer the phone promptly and professionally when required.
- To work closely with the Team Leader to ensure client expectations are met.
- To display a professional manner to clients at all times, whether in person, by phone
or in writing.
- To continually look for ways to improve performance.
- To be well organised, professional and reliable.
- To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
- To demonstrate a willingness to learn and have fun at work
**Skills and experience required**:
- German and English written and verbal communication essential
- Excellent telephone manner
- Excellent numeracy and literacy
- Excellent customer service skills
- Good analytical, decision making and problem solving abilities
- Previous call centre/back office experience (desirable)
**In return our client offers**:
- A fun and sociable team environment working culture
- 50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
- Pension Scheme with Standard Life
- Life Insurance
- Eye test vouchers and discounts
- Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
- Involvement with local charities and fundraising days
- Campaign specific benefits including discounts, incentives and prizes
- Free car parking
- Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY
**Job Types**: Full-time, Permanent
**Salary**: £24,440.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- Day shift
Work Location: Hybrid remote in London
Reference ID: 14/5/L
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