German Speaking Customer Service Representative

7 months ago


London, United Kingdom Language Matters Recruitment Consultants Ltd. Full time

London - Central
- English, German
- Up to £22000 per annum + + OTE
- Permanent
- Customer service and sales support
- JB 24334

Our client, a credit management organisation with international partners is looking for a German-speaking Customer Service Coordinator to join their team based in London on a hybrid basis (1 week per month in the office and the rest from home). In this role, you will be dealing with their German and English-speaking client enquiries, addressing and resolving their customers’ overdue payments.

**Your responsibilities will include**:

- Promptly handling and coordinating incoming B2B client queries in German and English
- Controlling documentation and processes
- Other tasks as assigned
- Building strong relationships with clients and customers by providing excellent customer service

**About you**:
This position requires you to be able to work well in a fast-paced environment and you must be able to multitask as you will be managing various tasks. It is a great opportunity for someone fluent in German to join a forward-thinking organisation and expand their knowledge on an international scale. The company would be offering ongoing training, continuous support and great benefits such as the transport costs covered

**Profile**:

- Required to be fully fluent in German and English, both written and spoken
- Previous experience in customer service, credit control, debt collection or accounts receivable is desirable.
- Strong communication and organisational skills
- Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy.



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