Transaction Centre Officer

4 weeks ago


Birkenhead, United Kingdom Magenta Living Full time

**About The Role**:
The Finance Team require a Transaction Centre Officer on a 12 month fixed term contract for maternity cover. This role is a 37 hours per week full time role which offers hybrid working with the expectation of 2 office days based within Magenta Living’s head office in Birkenhead.

Reporting into the Transaction Centre Supervisor you will play an important role at the heart of the finance team. You will be responsible for ensuring processing supplier invoices, bank transactions, and bank and supplier statement reconciliations. It is an opportunity to do a varied role that supports not only our customers and suppliers but the wider organisation.

**The Role**
- To be responsible for the pursuance of arrears on miscellaneous income accounts. The aim is to have customers clear the debts on their accounts. This is achieved by monitoring a portfolio of accounts, seeking immediate repayment and negotiating repayment arrangements and progressing cases where arrears are increasing through the company’s arrears policy.
- To be responsible for the supply of goods and services to the organisation by operating all aspects of the Ordering and Payment systems. This is achieved by ensuring orders are placed in advance for all good and services, following financial guidelines and keeping supplier accounts up to date through regular reconciliation.
- To be responsible for the accurate and timely recording of all general ledger activities. This is achieved by reconciliations and accurate data provided to the Financial Accountant and supporting services or departments.
- Ensure all activities undertaken are carried out to the highest standards of integrity and professionalism in accordance with the Company’s policies and procedures.
- You will need to show experience of working in a busy office environment and its associated skills, operating to strict time scales and communicating at all levels to resolve financial disputes.

You will be someone with a positive and enthusiastic personality with a strong focus on customer service, attention to detail and positively contribute to the role and team you work in. The ability to plan, organise and prioritise work is essential and to be able to work with colleagues of all levels, both internal and external. Good verbal and written communication skills are a must and ideally you will be fully proficient in all aspects of Microsoft office.

We do support agile/flexible working however you will be expected to attend the office regularly for scheduled meetings and to work collaboratively with other areas of the business, and our partners.

**The Next Steps**

The job description can be found at the top of this advert.

**Closing Date**: Monday 20th May 2024

**Interview Date**: Friday 31st May 2024

**About Us**:
**Work with us**
Our mission is to provide customers with a home they’re proud of and create flourishing communities, and it’s our dedicated people that make this happen. This is a very transformative and brilliant time to join us at Magenta Living.

**Who are we**

We are innovatively forward thinking, with a customer focussed approach. This allows us to be one of the best in our industry, managing around 13,000 homes across our heartland Wirral and the North West.

One of our key focuses is giving back to our customers and communities and as a Not-for-Profit organisation, social value is a significant part of who we are - everyone has their part to play at Magenta Living.

You’re in great hands here at Magenta Living as we’ve achieved IIP Gold standard for ‘We Invest in People’ and ‘We Invest in Wellbeing’. As well as being awarded the Navajo Charter-mark for our work supporting the LGBT+ community and ISO45001 for our people health and safety practices.

**Our Culture**
We’re proud of our empowering, fun and flexible culture and value every colleagues opinion.

Our teams are the talented and motivated driving forces behind improving our customer, communities and colleague experiences, with opportunities for you to get involved with our dynamic colleague panels and social events.

Each year we vote for our charity of the year from a fabulous list of local charities, all nominated by our colleagues. Hosting a range of fundraising events and activities throughout the year, and this year we’re proud to be raising money for the amazing Together Dementia Wirral.

**What we offer**
There’s so many to pick from but to just name a few
- 26 days holiday (plus UK bank Holidays)
- Paid time off over Christmas Period
- Pension Scheme options with up to 18% employer contributions
- Flexible working
- Healthcare Cash Plan
- Well-being support and fun employee events
- Employee Recognition programme
- Talent Management Programmes and e-learning access to support development
- Free parking at either our head office or main depot
- Paid professional memberships
- Volunteering days
- Subsidised on-site gym



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