Executive Assistant

3 weeks ago

West Bromwich, United Kingdom Ackerman Pierce Full time

Ackerman Pierce are currently recruiting for a Executive Assistant for West Birmingham NHS
The role will be paying £14 - £20

**JOB**:Executive PA

**DEPARTMENT**:Corporate/Governance

**ACCOUNTABLE TO**:Director of Technology and Operations

**RESPONSIBLE FOR**:N/A

**LOCATION**:Central office or any agile location

**HOURS**:37.5

**Job Purpose** The purpose of this role is to provide a full range of administrative duties and a comprehensive Personal Assistant and secretarial service to the Black Country and West Birmingham Clinical Commissioning Groups.

The post holder will support the Director(s) to ensure that the portfolio of tasks/projects of the CCG are planned, managed, and delivered effectively.

**Key Relationships** The key postholders or people (internal and external) that the postholder will work with may include;
- Senior Management Team and Directors
- GPs and Practice-based clinical staff
- Other external organisations such as NHS England and NHS Improvement, Executive Directors in acute Trusts and STP leads
- Corporate departments e.g. HR, Finance, Communications
- Finance and Business Support Unit
- General public and patients

**Principal Duties and Responsibilities**:

- Managing the electronic diary for the Director of Technology & Operations, including arranging and changing appointments, prioritising these as
- Working together with other administrators/PA's within the CCG to provide an effective network of communication, including covering the administrative support to meetings as well as dealing with visitors to the base and being flexible to cover other administrators'general duties at the
- Arrange meetings including liaising with a number of stakeholders to agree dates and book venues, work with the respective Chair to develop the agenda, circulate with associated papers, support the management of the meeting by overseeing updating of therelevant register, chasing actions, taking notes/setting up audio equipment and providing accurate minutes for agreement by the
- Produce documents, briefing papers, reports and presentations to undertake project management related to executive initiatives as
- Deliver against objectives, achieving quality outcomes, prioritising own workload and working to tight
- Supporting the Director with the management of specific projects, gathering information and undertaking enquires as
- Leading on smaller, discrete projects on behalf of the CCG
- Appropriately manage telephone calls in an effective and efficient manner, screening and diverting calls as necessary, demonstrating an excellent knowledge and understanding of processes across the group and familiarity with key
- Receive visitors on behalf of the Director of Technology & Operations, demonstrating professionalism and exhibiting the core values of the CCGs at all
- Appropriately manage telephone calls from distressed complainants, providing assistance and proposing solutions to often complex and sensitive situations and
- Order and maintain office supplies for the Director/ team as necessary
- Handle complex enquiries on behalf of the CCG Directors, gathering information and undertaking enquiries as necessary, proposing solutions wherever
- Maintain stock levels of office supplies for the Directors as necessary
- Regularly review administrative processes/ practices in your area of responsibility and propose improvements as necessary

You will need:

- Excellent IT skills and experience of MS Office software (Word, Excel, Outlook)
- Intermediate to advanced skills on MS Excel
- Excellent communication skills, both verbal and written
- Ability to work as part of a team in a flexible manner
- Minute Taking

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