HR Service Team Adviser

3 weeks ago


Norwich, United Kingdom UEA Full time

**About the Role**:
**People and Culture Division**
**Human Resources Services**
***
**HR Service Team Adviser**
**Ref: SC4635**
***
**Starting salary from £24,715 per annum, dependent on skills and experience, with an annual increment up to £28,131 per annum**
***
**Do you have administrative experience and are you looking for a new challenge or an opportunity to break into HR? If so we want to hear from you**
***
An exciting role has arisen for a HR Service Team Adviser to join the HR Service Team within the People and Culture Division at an incredibly exciting time.

Working within a busy HR Service Team you will play a key role in providing an efficient, effective and customer focused HR service to staff and managers on all policies and procedures as well as supporting the HR Business Partnering team with routine administration. You will be able to use your judgement and initiative to answer queries and provide solutions, whilst building relationships with staff across the University.

As we look to streamline and automate processes, you will have the opportunity to feed into process improvements and help create a service of excellence, providing a proactive and timely response.

You will have a good standard of secondary education or equivalent experience working in an administrative role. Strong organisational skills with the ability to plan and prioritise workload to meet deadlines in a fast-paced environment is essential as is a willingness to change and develop work practices.

You will have a proactive and solution focused approach, acting with diplomacy and empathy in sensitive situations and with resilience when required. Previous experience working in an HR environment and/or within Higher Education would be advantageous.

This full-time post is available on an indefinite basis.

Benefits include:

- **34 days annual leave** inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- **Family and Work-life balance policies **including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous **pension scheme** with life cover for dependants, plus incapacity cover.
- **Health and Wellbeing**:discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
- **Campus Facilities**: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping **discounts **to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- **Personal Development**:unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

**Closing date: 30 April 2024**
***
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

**Further Information**:



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