Senior Sales Advisor

4 weeks ago


Edinburgh, United Kingdom Quest Search and Selection Full time

Ref: JO-2306-110862 | £20000 - £23000 per annum + +Additional Benefits | Location:Edinburgh, Scotland | Added:23/06/23

Quest Search & Selection are partnering with this British contemporary premium brand who is looking for Supervisor for their flagship concession.

This business has been going for over 15 years and find flattering, on-trend and beautifully-made, designer quality clothes at prices that sit within the upper premium market.

The brand provides a real emphasis on clienteling & styling and requires the individual to take a creative approach building relationships with clients & customers in the local area.

**As a Senior Sales Advisor your key responsibilities will be**:

- Providing an exceptional customer service experience to all customers and be their first point of contact.
- Acting as a brand ambassador
- genuine interest in designer womenswear, and a passion for the retail industry
- Dealing with styling and clienteling and looking for repeat business
- Working towards financial and non-financial KPI’s/NPS scores set by the brand and the department store
- Working closely with the Floor Manager
- Updating CRM database
- Involved with store events
- Ensuring that the visual merchandising is in line with brand guidelines
- Maintained to a high & luxury store environment.
- Assisting customers in head to toe styling.

**To be successful in this Senior Sales Advisor role**
- 2+ years in leadership role in Fashion, Retail or Hospitality
- Supervisory, Styling or Sales experience within a premium consumer market.
- A genuine passion for Womenswear.
- Have worked in a department store will be advantageous
- Previous experience in retail, ideally Women’s clothing and be able to provide exceptional customer service.
- Excellent communicational skills and ability to work under pressure
- Dynamic, committed and a team player

**Benefits of this Senior Sales Advisor position -**
- The brand offers a warm and friendly environment
- Generous clothing allowance per season
- Generous staff discount
- Holiday days
- Pension

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.


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