Volunteer Coordinator
3 weeks ago
Operations Volunteer Coordinator / Volunteering Service Delivery Officer who has previous experience of working with and coordinating volunteers with good administrative, communication and organisational skills is required to join our team at Guide Dogs.
**SALARY**: £20,599 - £23,173 per annum + Excellent Benefits
**BENEFITS**: 26 Days Holiday plus Bank Holidays. A generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme.
**LOCATION**: Hybrid role - working at least 2-3 days from the office in Newcastle, North East England and the remainder of your time spent working from home
**JOB TYPE**: Full-Time, Permanent
**WORKING HOURS**: 35 hours per week, 9am - 5pm Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for an Operations Volunteer Coordinator / Volunteering Service Delivery Officer who has previous experience of working with and coordinating volunteers with good administrative, communication and organisational skills.
Working as the Operations Volunteer Coordinator / Volunteering Service Delivery Officer you will coordinate and oversee the volunteering programmes, across a number of different services whilst coordinating the volunteers working in operational service delivery.
As the Operations Volunteer Coordinator / Volunteering Service Delivery Officer you will ensure all the dogs and customers receive the care and support required from the operational volunteer roles - without whom none of these services would be possible.
DUTIES
As the Operations Volunteer Coordinator / Volunteering Service Delivery Officer your duties will include:
Coordinate and oversee the volunteering programmes across the range of canine, children and adults services
Work closely with Operations Managers and delivery colleagues to make suitable and sustainable plans for volunteering programmes
Provide information to local volunteering staff that enables them to plan for and focus targeted volunteer recruitment activities
Inform and support production of advertising campaigns required to attract potential volunteer opportunities in line with guidance
Work with potential volunteers for operational roles ensuring they have a positive and timely experience
Ensure that databases are kept up to date with accurate information and data
Coordinate and plan with technical colleagues for essential technical training inputs and opportunities for continuous training/learning
Support the development of new lead and key volunteer opportunities that could support the growth of operational services
Monitor and evaluate the volunteer journey and experience within Operations volunteering programmes
WORKING AT GUIDE DOGS
Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.
We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.
CANDIDATE REQUIREMENTS
Essential
GCSEs in Maths and English at grade C or above, or equivalent qualifications OR extensive work experience that demonstrates the ability to undertake the requirements of the role
Previous experience of working with and co-ordinating volunteers
Experience of working with people in a customer-service related field
Experience working with CRM databases and maintaining accurate records
Competent computer skills, word, excel, outlook
Competent in using databases
Eligibility to work in the UK
Desirable
Previous recruitment experience of volunteers
Experience of coordinating/delivering training programmes
Evidence of involvement/interest in animals, particularly dogs
Knowledge of the charity sector and Guide Dogs as a charity
Knowledge of safeguarding practices including safer recruitment
The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.
**Please note**: we reserve the right to close any of our vacancies early.
NO AGENCIES PLEASE
HOW TO APPLY
**JOB REF**: AWDO-P10304
This job is being advertised by AWD online on behalf of Guide Dogs
Full-Time, Permanent Not for Profit/Charity Jobs, Careers and Vacancies. Find a new job and work in Newcastle, Newcastle upon Tyne, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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