Shop Manager

3 weeks ago


Andover, United Kingdom Blue Cross Full time

**Shop Manager**
Andover, Hampshire
**The Organisation**
Blue Cross is one of the UK’s leading rehoming organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.
We’re currently looking for a Shop Manager to join our Andover Retail Team on a permanent, full-time basis, working 35 hours per week.
**The Benefits**:

- Salary of £20,000 - £21,746 per annum
- 38 days' annual leave (including bank holidays)
- Pension scheme
- Company sick pay
- Life insurance (after probationary period)
- Employee assistance programme, including a 24/7 confidential counselling line, support with personal issues and financial advice
- Cycle to Work Scheme
- Enhanced parental, maternity, paternity leave, holiday exchange, volunteer days and sabbatical leave
- Long service awards and Blue Cross Spirit Awards
- Develop your career with a charity that’s been supporting animals since 1897
This is a rewarding opportunity for an ambitious retail professional with an aptitude for customer service and a great leadership style to join our passionate organisation.
You will discover a friendly and supportive work environment where your continual professional development is prioritised.
Our values of compassion, courage and inclusivity mean that we listen, make brave decisions, and we value our relationships, promoting an open and positive culture.
What’s more, we will provide a great range of benefits to help maximise your work-life balance, ensuring that you’re not only helping animals and the public but also fulfilling your potential.
**The Role**
As our Shop Manager, you will oversee our Andover shop and provide outstanding leadership to the Blue Cross Retail Team.
You will be responsible for maximising profits and achieving targets through cost control and driving sales. Using your commercial awareness and creativity, you will identify potential income opportunities.
Acting as the high street face of our organisation, you will engage with customers and work closely with the local community and businesses to raise awareness of our crucial work.
Additionally, you will manage the recruitment, development and overall experience of our dedicated volunteers, whilst ensuring the perfect presentation of the store.
**About You**
To be considered as our Shop Manager, you will need:

- Retail management experience
- A basic understanding of finance
- Commercial awareness to deliver sales
- Good people management skills
- Outstanding customer service skills
- Excellent interpersonal skills and the ability to build strong relationships
- Good IT skills
Other organisations may call this role Retail Store Manager, Duty Store Manager, Charity Retail Manager, Charity Store Manager, or Charity Shop Manager.
Salary Grade: 4.1
Closing date: 26th January 2023
Webrecruit and Blue Cross are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conductbusiness and we believe that the more inclusive our environments are, the better our work will be.


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